Auto Shine Auto Body

4.9 (291reviews)
100%
531 Pond Street,  Braintree,  MA  02184

In operation 10 years.

Family Owned and Operated, AUTO SHINE has a long standing history of providing expert repairs and detailing involved in collisions and auto body repair from our professional, certified technicians. Our track record paves the way for success by providing nothing less than excellence that's been delivering happy customers year after year. Our friendly customer service, professional repair and attention to details always DRIVES A SMILE! We are here to alleviate the stress and inconvenience your accident may have caused you. All repairs are quoted and negotiated between our auto appraiser and your insurance company and we assure nothing less than the best. If you need a rental car, no worries, we will arrange one for you. All you have to do is drive or tow your vehicle in for a FREE appraisal and leave the rest to us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (291)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. Complimentary interior and exterior detailing was frequently highlighted as an unexpected and appreciated bonus. Communication stood out as a major strength, with customers valuing regular text updates and proactive status notifications throughout the repair process. Timeliness was also commended, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned experiencing delays or needing to follow up for updates, and one noted minor paint and interior issues upon pickup, though the shop resolved these concerns promptly. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... effort into making sure every detail is perfect. The repair was flawless, and my vehicle looks as if nothing ever happened. I truly appreciate the care, craftsmanship, ..." Read more
"Fantastic experience! The repair work was flawless, and my car came back looking brand new. Honest, professional, and easy to work ..." Read more
"The quality of work done on my truck was fantastic! It looked just like the day I took it out of the ..." Read more
"Everyone was very easy to work with and the work was completed quickly and to a very high standard."
"I can't say how much I am satisfied with the service. #1 the desk service personnel were friendly and extremely ..." Read more
"Everything was perfectly orchestrated and professional. There were no issues with the repair. It was timely."
"Great job from beginning to end. Finished sooner than expected. Couldnt be happier with the work!"
"... with Auto Shine! Super fast and Super professional. Got my vehicle back in record time and looking far better than I expected! They even detailed the interior ..." Read more
"... unexpected surprise - car looks better than new! Took a little longer than I would have preferred, but well worth the wait. Highly recommend." Read more
"... updates on a regular basis just all the way around 100% communication was there any questions or concerns if I thought of something that I was concerned about ..." Read more
"An extremely seamless process made easy by constant communication. Would highly recommend to anyone."
"Customer service was a 1010. The communication was amazing and the updates were consistent."
"Great communication and did a great job on the repair."
"This place is highly recommended, customers service keeps you up to date with your vehicle in their workshop. My car was on a severe accident ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I used this shop in the past and also no complaints

Repair Quality

On time, the people was always give you updates on the progress of the vehicle

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I was kept informed throughout the process and committed to the days needed for repairs, and my car was well washed upon pickup.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Everybody was very professional and helpful with the process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you to the Auto Shine Auto Body team you all were professional and courteous,I will highly recommend to any one that is in need of Auto body work .

Likely to Recommend

Absolutely

Repair Quality

I am absolutely Satisfied with team that work on my car, Many thanks to you all the job well done 👏

Customer Service

I will definitely recommend Auto Shine Auto Body to my family and friend

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Very positive experience - Professional and friendly team that did a great job with the repairs, on time and also kept me in the loop on progress.

My Experience

The job was performed on my vehicle by your team Definitely exceeded my expectations when I drop my vehicle off! From the quality of work, the continuous open communications throughout the process, from owner and especially the office manager, made this whole process of 2 1/2 weeks so easy. Thank you all.

My Experience

Excellent work and the best customer experience I've had in years, the office manager was absolutely the best, the guys are awesome, great work and very professional. So glad I found this place!

My Experience

It is rare today to experience an office where personnel is well-versed with their business procedures, courteous, well spoken, and eager to help. The job they did on my car exceeded expectations. I will not do business with any other Auto Body, shop. Sharay and Marcus are a great team. Patricia

Likely to Recommend

Repair Quality

I appreciated the complimentary interior detailing

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fantastic experience! The repair work was flawless, and my car came back looking brand new. Honest, professional, and easy to work with. I would definitely recommend!

Customer Service

Excellent customer service! They walked me through everything and kept me updated every step of the way. The entire process was smooth and stress-free.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Everyone I dealt with was incredibly nice, explained the process, and went above and beyond to make up for scheduling mistakes I made.

Kept me Informed?

Yes

Ready on Time?

Yes

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