Autobody Unltd

4.9 (251reviews)
98%
5100 Thatcher,  Downers Grove,  IL  60515

In operation 38 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz Elite + EV
Mercedes-Benz Sprinter

Reviews (251)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The quality of repairs receives outstanding feedback, with vehicles often looking better than new and work described as excellent and meticulous. Communication is generally strong, with regular updates keeping customers informed throughout the repair process. While most repairs are completed on time or even early, some customers experienced delays due to parts availability or supply chain issues. The shop's attention to detail, including vehicle detailing and cleanliness, is frequently mentioned as a positive differentiator. Many customers are repeat clients who highly recommend the business to others.
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"... greeting to end. Detail explanation of was done and why quality over speed is valued by their organization. Would definitely recommend all body work repairs ..." Read more
"... had one of my Vehicles repaired at this shop,by far they go beyond and above what I expected." Read more
"Best body shop in the Chicagoland area."
"Highly experienced. Professional and friendly. Meticulous attetion to details."
"Very satisfied with everything from start to finish. Customer service and end product is exceptional."
"I received weekly updates which was much appreciated!"
"Kept me in the loop with all additional parts needed and their cost in conjunction with the insurance ..." Read more
"Great communication and follow up."
"Very good communication"
"I was kept well informed on the progress of my tepairs"

Likely to Recommend

Satisfied

Repair Quality

Customer Service

Good job

Returned Clean

Likely to Recommend

Have been rescommending Auto Body Unlimited!

Repair Quality

Well done! Issue fixed.

Customer Service

Charled give me a lift to and from the shop to when dropping off and picking up the vehicle! That is not the only reason that I say exceptional customer service.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They do great work and deliver on time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys did good job

Customer Service

Returned Clean

My Experience

Charles checked over the damage thoroughly and gave me a comprehensive estimate. The work was scheduled, and the finish was like new. Very satisfied and a repeat customer.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Always have any work done there and always satisfied with the job

Repair Quality

Work was done beautifully. Took 2 months but not your fault

Customer Service

Phone calls were not returned. I had to call again & again to follow up

Returned Clean

Likely to Recommend

Repair Quality

This is the place to go. Look no further. Professional, friendly, excellent work!

Customer Service

Likely to Recommend

Repair Quality

On time. Pleasant associates . Great job!!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I was kept well informed on the progress of my tepairs

Likely to Recommend

I do not like making recommendations for repair work on vehicles.

Repair Quality

They did a good job repairing body damage and mechanical and electrical issues. There was no paint work required, however, there was overstay from work on another vehicle. The man in charge said was just dirty. They cleaned the hood and it was ok. I took it thru the wash and the rest did not come off, I couldn't even see thru the windshield. I had to have it professionally cleaned to remove it. I was happy it was just a clear coat of some kind and not paint.

Customer Service

Likely to Recommend

Repair Quality

Would highly recommend

Customer Service

Everyone was so helpful and courteous

Returned Clean