Autobody USA - Otsego Cr#17
In operation 48 years, 13 years at this location.
With eight locations across Southwestern Michigan, Autobody USA has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Battle Creek, Coldwater, Kalamazoo, Marshall, Otsego, Portage, Sturgis, and Three Rivers. At Autobody USA, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast work with no headaches
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was first time I'd ever been through anything like this. The staff was very pleasant and kept me informed of what was going on . Thank very much for your help through the situation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and kept us informed the whole time.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and knowledgeable staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks
Customer Service - 4.0/5.0 -
Only slight concern: car was driven several miles and driven somewhat aggressively (per data recorder). No damage (had valet tune in place) but road test was not necessary after just replacing the sunroof!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After getting my quarter panel rebuffed and my bumper electrical connectors plugged back in, the job seems fine.
Customer Service - 5.0/5.0 -
Nice staff, willing to get my complaints fixed right away. That was much appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I love everyone here! So courteous and nice! Really go the extra mile!
My Experience - 5.0/5.0 -
Autobody USA let's say it's one of the most outstanding businesses that I have ever dealt with The lady who meets you at the door and sets behind the glass dawn is absolutely amazing and Steve The manager and the owner's son were absolutely amazing they took my car right in get an expection in front of me explain to me what they were going to do and and text me everyday to let me know what was going on with my vehicle I was supposed to get it September 8th and I got a phone call today from dawn saying I could pick it up today Totally amazed it looks absolutely awesome it was cleaned inside and out And the body work It's all under warranty so if you need assistance with your vehicle go see Auto body USA in Otsego Michigan they are the best
Likely to Recommend - 5.0/5.0 -
I would recommend auto body USA to everyone and anyone that needed their vehicle fixed because they are number one in my book
Repair Quality - 5.0/5.0 -
Autobody USA you say is an absolutely amazing place they keep you informed they treat you like a very special person send and they take wonderful care of your vehicle is your vehicle my vehicle came out looking like a brand new car inside and out and they did not have to clean the inside but they did each time they've had it I am very impressed with automatic USA and I would continue to go there
Customer Service - 5.0/5.0 -
Autobody USA you say is an absolutely amazing place they keep you informed and they treat you like a very special person . they take wonderful care of your vehicle my vehicle came out looking like a brand new car inside and out and they did not have to clean the inside but they did each time they've had it I am very impressed with autobody USA and I would continue to go there. Dawn and Steve And I think his name was Rick Were 1st rate stand up people they had the rental car there and ready to go for me go for me and explain everything to me I received a text daily telling me what was happening with my car and when it would be done it would be done I appreciate auto body USA and I Would give it the highest rank as possible and tell people they must go to auto body USA it's an awesome place
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thsse people went above and beyond!
Returned Clean
My Experience - 5.0/5.0 -
I’ve used Autobody USA in Plainwell for years. It’s the only shop I’ll go to. They do a fantastic job every time without fail!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great! Great service.
Customer Service - 5.0/5.0 -
Very customer oriented. I had a rental car ready for me when I got there.
Returned Clean
My Experience - 5.0/5.0 -
very satisfied with the work and very pleasent people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very pleasent people
Customer Service - 5.0/5.0 -
very very nice job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication, professional ,and would recommend
My Experience - 5.0/5.0 -
Great job with everything. Looks great!