Autobody USA - Westside Cr#12

4.8 (3,283reviews)
96%
7697 Stadium Dr.,  Kalamazoo,  MI  49009

In operation 48 years.

With eight locations across Southwestern Michigan, Autobody USA has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Battle Creek, Coldwater, Kalamazoo, Marshall, Otsego, Portage, Sturgis, and Three Rivers. At Autobody USA, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,283)

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Repair Quality

It is quick and doing the perfect job. I will recommend to my friends.

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My Experience

Everyone was very nice and you all did a terrific job on my car♡ Thank you so much!!

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after I had a discussion with Justin I now understand that usa autobady is having great difficulty getting trained techs to work!!!

Repair Quality

THE CLEAN UP AFTER THE REPAIR WAS A LITTLE SPOTTY. THE ROOF HAD SPOTS WHERE THEY DIDN'T CLEAN .

Customer Service

after speaking with Mr. Waterlander he promised the car repairs would only be one week, not true it took 12 days! then when I went to pick up the vehicle there was a part missing in under the wheel well, I had to have Jake go back into the shop to find the part and he then retrived it and put it back onto the vehicle. I also found a part placed in the console cup holder , of which I have no idea what the part is ir where it is supppose to go ?

Returned Clean

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I found parts that were not secured on the tailgate of the truck. I will be in Monday so we can take care of this.

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My Experience

I really enjoyed working with you. You professional and thorrell. The work you did made my car look new again

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My Experience

Extremely pleased with the work and efficiency of the entire team. Highly recommend Autobody USA Westside! Thank you to the whole team!

Likely to Recommend

High marks for recommendation.

Repair Quality

Autobody USA did a great repair job to our vehicle. The whole team was very committed to serving the customer and providing outstanding service. We will definitely use them for all of our repairs, as we have for many years.

Customer Service

Great customer service. Very committed to customer satisfaction. We would choose no other body shop to do our repairs.

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Likely to Recommend

Angelo's regular status updates were helpful, the repairs were progressing as anticipated..

Repair Quality

Customer Service

The effort to provide status reports was appreciated.

Returned Clean

My Experience

I have use Autobody U.S.A several times over the years. Their expertise and dedication to quality work enhances my level of comfort, knowing that the end result will lead to my complete satisfaction.

Likely to Recommend

Repair Quality

Will use company again.

Customer Service

Will use again.

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Would recommend to everyone

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Happy with the job

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Repair Quality

The wrong trunk door was ordered twice, and the front sensor is still not installed, though scheduled for the end of September when the part arrives.

Customer Service

Communication was excellent

Returned Clean

My Experience

From the beginning communication through completion, Steve and the team made sure I was updated frequently and the repairs were done with excellent care, precision, and very timely. Excellent job as always everyone! My go-to shop for repairs due to accident. Won't go anywhere else. Thanks to the whole team for your continued great work!!

Likely to Recommend

Have several times! Always a great experience!!

Repair Quality

Repairs were done properly and very timely. Communication was excellent throughout. Kudos to Steve and the whole team at Autobody West!

Customer Service

Great communication throughout and very accommodating for those of us that can't make it during normal business hours. Thanks

Returned Clean

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