Autocraft Paint & Body Works

4.8 (2,656reviews)
98%
1804 S 3rd Ave,  Yakima,  WA  98902

Autocraft Paint and Body Works has been serving the community "OVER 70 YEARS". We offer complete collision repair for all automotives, truck, rvs, busses and heavy trucks. Our goal is to offer a high quality repair with excellent professional customer communication and service. We use the newest technology in communication to text and email throughout the repair process. We repair your vehicle with state of the art equipment with our technicians that are highly trained and certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,656)

Likely to Recommend

Repair Quality

My car looks great, as if it were brand new.

Customer Service

Very nice and professional I appreciate it!

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Repair Quality

Customer Service

My Experience

They really give me update 's great people to work with I am really happy with the work they did would tell anyone to go there for their auto body work great people in the office too

My Experience

Likely to Recommend

I will tell people not to go

Repair Quality

Honestly I wasn’t even going to write a review but I kept getting texts to. First tha manager , very arrogant condescending , doesn’t listen , doesn’t check the work before calling the client to pick their car up. I showed up the first time , bubbles all over the decals , texture on the bottom completely wrong , molding not glued in , and white water marks all over my truck. Second time I show up , texture didn’t match the other side ( he said he assumed I had work done prior.) but don’t even calm to ask. The truck was paid for in cash and ordered from Toyota with 7 minkes on it. So yea you should ask or I dunno figure out the manufacture texture ? Then I decide who cares I just want my truck , I leave to get gas and my whole gas nozzle is moved two inches to the right and the top popped off. Sooo I go back only for him to tell me when I get obviously upset that he has 13 years experience. Robert worked at another car repair place and did the exact same thing with my 2019 Toyota and the decals. Then says how picky I am ? No im paying for the truck to be fixed to specs , don’t act like your doing me a favor to fix the truck the right way. Side jot quit talking over people or talking when they are trying to speak. I will never be going to your shop again. How your place stays in business I do not know .

Customer Service

Likely to Recommend

Repair Quality

Excellent in every way

Customer Service

Excellent

My Experience

I am very pleased with the work. The communication was great and I appreciated being informed of the progress. Thank you so much.

Likely to Recommend

Repair Quality

Communication was awesome. My car was ready before they said it was going to be. I am very pleased with the work and would definitely recommend you. Thank you.

Customer Service

My Experience

Robert does a great job following through with satisfied customers. Highly recommend this place to my friends. Keep up the good work.

My Experience

Customer service was beyond excellent! I was clearly informed about all repairs and kept updated on timelines for when to expect my vehicle. The entire process was smooth and easy from start to finish. Highly recommend!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My truck drives great and looks amazing. Your team did a fantastic job. You detailed it too! I absolutely appreciate the great work.

My Experience

Exelente servicio muy profecionales gracias

My Experience

My Experience

I never got to see the repair. A tow truck hit my truck in your parking lot before I got there so now it has to have more repairs. Good for you. Bad for me.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Having never been to Autocraft before, I'm completely and absolutely thrilled with how they handled my claim. From start to finish they kept me in the loop. They even got the work done early! Everything was explained thoroughly and they were so patient with me. I'll never go anywhere else!

My Experience

They were so quick in getting my car fixed and very easy to work with! They were all so nice and friendly throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service