Autohaus Lancaster, Inc.
In operation 62 years.
Autohaus Lancaster bodyshop is a family owned auto repair business that has been serving the community since 1964. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners Additional equipment not listed below: Welder, MIG Braze, Weld aluminum as well as regular MIG welding Computer Measuring
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
was extremely helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything is going well body shop did a great job ! Just missing two vents by the driving lights one was there other was gone from accident now they are both gone other than that fine! Great work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was wonderful to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked amazing after I picked it up not only was the repair was perfect but the inside looked almost like new so clean appreciate that as it is not easy for me to keep the inside tidy awesome job
Customer Service - 5.0/5.0 -
Was waited on promptly
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I only took off 1 point because of supply problems which Audi Lancaster was not at fault
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was don'e on time and work looked great. Good communication as well.
Likely to Recommend - 3.5/5.0 -
I think Autohaus is a good dealership to work with. Most of the employees come across as honest and polite. I have come here for many years for my VW, and some of my family members have as well. We switched to Autohas from York VW because my family member did not think the service at the York location was great.
Repair Quality - 4.0/5.0 -
The repair was good, my car looks like nothing happened to it. It was overlooked that I checked the drop-off envelope for a detail, which was disappointing. However, they made it a priority to detail my car the next day so I could get it back quickly, which was appreciated. I've come to autohaus for a while and usually have a good experience.
Customer Service - 3.0/5.0 -
I did not like the attitude of one gentleman I spoke to over the phone when scheduling my repair. He came off a bit patronizing while speaking to me. Everyone else was kind and helpful when I spoke to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Dash and interior door panel had dirt present, and detail job was nice: but could be improved.
Repair Quality - 4.0/5.0 -
A job well done.
Customer Service - 4.5/5.0 -
Excellent communication but more would be great.