Automotive Collision Specialists

4.9 (942reviews)

100%

(501) 362-7783

694 Wilburn Road, Heber Springs, AR 72543

100%

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694 Wilburn Road
Heber Springs, AR 72543

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About Automotive Collision Specialists

See Photos

694 Wilburn Road
Heber Springs, AR 72543

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

WWW.ACSARKANSAS.COM We've been repairing vehicles for more than 30 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Automotive Collision Specialists, Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (942)

Sort By:
Newest
Rating

796 Customers Rated

5 Stars

76.8% Complete

(723)
4 Stars

4.2% Complete

(40)
3 Stars

1.4% Complete

(13)
2 Stars

1.4% Complete

(13)
1 Star

0.4% Complete

(4)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with vehicles often returned cleaner than when dropped off and repairs that make cars look like new. The professional and courteous staff provide excellent customer service, treating customers like people rather than numbers. Communication is generally strong, with regular updates throughout the repair process. While some customers experienced delays due to parts availability or additional damage discovered during repairs, the shop proactively communicated these issues. Many customers are repeat clients who highly recommend the business, citing trustworthy service and attention to detail that exceeds expectations.

Select to learn more

Service Quality
Communication

"Beautiful work and quick from start to finish! Very professional in every aspect of our correspondence ..." Read more

"My wifes Palisade came back looking like it did the day we bought it when it was brand new. And they ..." Read more

"outstanding attention to detail."

"We have used ACS several times. They are always professional and courteous and do a great job with collision repairs!!"

"My car looks like new. You made a stressful situation as painless as possible. I totally recommend ..." Read more

"They kept me updated on my car"

"Great communication and attention to detail! Great work ACS!"

"Great communication... delivery when promised! No surprises and very easy to work with!"

"Friendly with excellent service and kept me updated."

"They were on the phone with me whenever there was a change a kept me up to date."

Service Quality
Communication

Service Quality
Communication

"Beautiful work and quick from start to finish! Very professional in every aspect of our correspondence ..." Read more

"My wifes Palisade came back looking like it did the day we bought it when it was brand new. And they ..." Read more

"outstanding attention to detail."

"We have used ACS several times. They are always professional and courteous and do a great job with collision repairs!!"

"My car looks like new. You made a stressful situation as painless as possible. I totally recommend ..." Read more

"They kept me updated on my car"

"Great communication and attention to detail! Great work ACS!"

"Great communication... delivery when promised! No surprises and very easy to work with!"

"Friendly with excellent service and kept me updated."

"They were on the phone with me whenever there was a change a kept me up to date."

Scott (Toyota owner) reviewed 8/10/26

Dennis (RAM owner) reviewed 8/7/26

Gary (Ford owner) reviewed 8/5/26

Madaria (Nissan owner) reviewed 8/4/26

The body work wise yes

The bumper looks great but still waiting on bumper cover

Ive had to call multiple times for information...still waiting to be called back to make another trip

Crissie (Dodge owner) reviewed 8/4/26

I would highly recommend them to anyone looking to have their vehicle repaired.

What a great group of people. I took my SUV in after my client’s daughter had backed into my vehicle. They were able to get me right in and they did a great job on fixing it. They kept me updated and informed during the whole process. I highly recommend them to anyone that’s looking for great service.

A great group of people that are very knowledgeable in what they do.

Ken (Buick owner) reviewed 8/3/26

Blaine (Toyota owner) reviewed 7/29/26

Yes I would recommend this place!

So happy to have my car back! Paint looks great, very nice body work. I recommend this company!

Nice quick friendly service

Rex (Chevrolet owner) reviewed 7/27/26

Work is great. They do keep vehicle a while which is only negative but overall would highly recommend !

Very nice work

Norma (Chevrolet owner) reviewed 7/20/26

They do amazing work. I was impressed

Michael (Subaru owner) reviewed 7/17/26

Everyone was great to work with. Thank you all

Nathan (RAM owner) reviewed 7/9/26

Charlie (RAM owner) reviewed 7/8/26

Logan (GMC owner) reviewed 7/6/26

Bryan (Ford owner) reviewed 7/4/26

We have used ACS several times. They are always professional and courteous and do a great job with collision repairs!!

Melissa (Infiniti owner) reviewed 7/2/26

Carolyn (Ford owner) reviewed 6/29/26

Gabrielle (Kia owner) reviewed 6/29/26

We have used ACS several times and they never disappoint!

They repaired my car very quickly, and left my car looking better than i left it both inside and outside!

When I spoke with them they were always polite.

Harrison (Ford owner) reviewed 6/25/26

Very nice job.

Pam (Honda owner) reviewed 6/19/26

Dewie (Chevrolet owner) reviewed 6/15/26

They treat you like a person not a number

Great job

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Automotive Collision Specialists

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About Automotive Collision Specialists

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Reviews (942)

796 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?