AutoNation Collision Center Fort_Worth

4.7 (2,303reviews)
93%
5105 Martin Luther King Fwy,  Fort Worth,  TX  76119
Bot
Shop AssistantSparkles

In operation 26 years.

We repair all makes and models. If the vehicle is 10 years old and older it may be difficult to get parts and we will not be able to assist in repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (2,303)

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Returned Clean

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Location is not the best. Espescially since I live in Granbury TX

Repair Quality

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Liz Baxter was a pleasure to work with

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Liz Baxter was awesome — very communicative and helpful

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Liz was awesome!

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Returned Clean

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Liz was great!

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Upon the completion of my vehicle, I discovered imperfections in the paintwork and the wheels were refurbished in gloss instead of the original matte finish. I was compelled to return the vehicle to the shop for a second time to have the paintwork and wheels repaired. After two weeks, I was informed that the car was ready for delivery. However, upon inspection, the wheel coating appeared faded on all four wheels, and there was a chip or paint on one of the wheels. The work was not thoroughly inspected before informing me that the car was ready. The shop has been in possession of my vehicle for a month now, and it remains unfixed. I will find out tomorrow how much longer they will require the vehicle to hopefully have it fixed for the third time. If you intend to use a third-party service provider to perform work on your behalf, it is imperative that the work be closely inspected before informing the customer that the work has been completed correctly.

Repair Quality

Upon the completion of my vehicle, I discovered imperfections in the paintwork and the wheels were refurbished in gloss instead of the original matte finish. I was compelled to return the vehicle to the shop for a second time to have the paintwork and wheels repaired. After two weeks, I was informed that the car was ready for delivery. However, upon inspection, the wheel coating appeared faded on all four wheels, and there was a chip or paint on one of the wheels. The work was not thoroughly inspected before informing me that the car was ready. The shop has been in possession of my vehicle for a month now, and it remains unfixed. I will find out tomorrow how much longer they will require the vehicle to hopefully have it fixed for the third time. If you intend to use a third-party service provider to perform work on your behalf, it is imperative that the work be closely inspected before informing the customer that the work has been completed correctly.

Customer Service

My service advisor has been great and has been very helpful and supportive. I do not blame him for the problems I’ve experienced so far. He should not have to take the blame for others not being responsible for their mistakes.

Returned Clean

Likely to Recommend

Had to have two services at the collision center and each of them were handled professionally and on a timely matter.

Repair Quality

Excellent service and all personnel I met where very helpful and customer oriented.

Customer Service

see before

Returned Clean

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Absolutely

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Liz Baxter was wonderful. She kept me updated the entire time during the process and reached out whenever there was a need to get more information.

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TOOK WAY LONG!!!!!

Repair Quality

took way too long!!!!

Customer Service

One day they teal me 21 days to get the cable.Next day they teal ME IT WILL BE READY THE NEXT DAY?????

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Returned Clean

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I will see if the issue can get fixed and update my review. Thanks

Repair Quality

The paint is smeared on the truck bed, I didn’t notice until I got home I will came back, so they can take care this week and update the review. The overall repair is good except for the paint.

Customer Service

Very professional and courteous.

Returned Clean

Likely to Recommend

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Liz kept me updated the whole way through the process. Thank you for everything.

Customer Service

Everything is back to normal

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They all are very nice and friendly people answered all questions that I had

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They are all very very nice even when I’m wrong thanks to all who works there

Returned Clean

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