AutoNation Collision Center Stevens Creek
In operation 16 years.
We're America's largest auto retailer and collision repair provider, we've set the bar to deliver the highest standard in collision repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
MR. Ed was great, the rest of the team gets an 8
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This man deserves a raise based on his professionalism and customer service.
My Experience - 5.0/5.0 -
Thank you Alex & Dennis for keeping me in the loop about my car! The repair looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excelent
Returned Clean
Likely to Recommend - 1.5/5.0 -
I have a concern they are not good at matching paint colors otherwise I think they did a great job.
Repair Quality - 2.0/5.0 -
The paint color they used did not match my car. Now I have to go back and have them try again.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0 -
It's taken way too long1
Customer Service - 1.0/5.0 -
Did not receive timely replies in the beginning.
Returned Clean
My Experience - 5.0/5.0 -
Second time I have used you and the service and quality of repair was excellent!
Likely to Recommend - 5.0/5.0 -
I would recommend them to friend for sure.
Repair Quality - 5.0/5.0 -
Have had a major repair and a paintless dent removal and both times the work was excellent!
Customer Service - 5.0/5.0 -
Ernesto was great and made sure the quality of the repair was up the standard I expected.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
a first class job - now as new again.
Customer Service - 4.0/5.0 -
very good
Returned Clean
My Experience - 5.0/5.0 -
Jerry was excellent. Initializing I was disappointed with the lack of updates. However, once I got a hold of Jerry he was extremely prompt and courteous. Hopefully I'll never have to have my car fixed again, but if info I will deal exclusively with Jerry. Jerry is an asset to your team. Hang on to him!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
unfortunately due the problems I encountered it is unlikely I will recommend it.
Repair Quality - 2.0/5.0 -
unfortunately the car was returned due to damages not repaired/found
Customer Service - 2.5/5.0 -
There used to be good communication at the beginning but I was 2 weeks without any updates. Voice mails and emails were not returned.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
I was promised to get pictures which I never got. I asked Nick to call me before he is arranging transport of my car back to Mountain View which he didn't do and my windschott was not properly installed which course marks on my car.
Customer Service - 1.5/5.0 -
Picture and pick up
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
as a rule i do not give 10s. but I couldn't think of anything more that would have made this better.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
overall, they were kind and tried to solve the problem, however they missed the area where I would like to fix.