AW Collision of San Jose
In operation 39 years, 24 years at this location.
Welcome to our AW Collision, where we are committed to providing our customers with the highest quality auto collision repair services available. Our team of highly skilled technicians are trained to handle any type of collision repair, from minor dents and scratches to major frame repairs. We use only the latest and most advanced technology and equipment to ensure that your vehicle is restored to its pre-accident condition. At our AW Collision, we understand that being involved in a collision can be a stressful and overwhelming experience. That’s why we take the time to guide you through the entire repair process, from the initial estimate to the final inspection. We work with all insurance companies and provide assistance with rental cars and towing if needed. Our commitment to customer satisfaction is unmatched. We stand behind our work with a lifetime warranty on all collision repairs. We believe that our customers deserve the best.
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| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Overall the experience was good - evaluation of the damage toke longer than expected
Customer Service - 4.5/5.0 -
Everyone was very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Customer service great workmanship also great no complaints so far
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Mike was our representative. He provided quick response to all my questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Damello Rivera did a great job!
Customer Service - 5.0/5.0 -
Friendly and transparent communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well organised and coordinated service. Took good care. Would recommend
Customer Service - 4.0/5.0 -
Communication could have been proactive
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Shaw and the team verse always helpful and had great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your team did a wonderful job. I have already received several complements on the new painting of my car
Customer Service - 5.0/5.0 -
Your is very knowledgeable of the best way to repair and paint my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nicely done and thanks Mike!
Customer Service - 5.0/5.0 -
Thanks Mike
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Do not like the AI bot Susan on the phone
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the repair of my 2017 Lexus RX350 at AW Collision of San Jose. I especially appreciate Damello Rivera for his professionalism, clear communication, and dedication throughout the repair process. He carefully explained each step, kept me informed, and coordinated effectively with the insurance company during the supplement approval process. He also ensured that the necessary Lexus calibration and final quality checks were completed before releasing my vehicle. The repair quality is excellent, and I appreciate the lifetime warranty provided by AW Collision. Thank you to Damello and the entire AW Collision team for restoring my Lexus with great care and professionalism. I would confidently recommend AW Collision to anyone seeking high-quality collision repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the repair of my 2017 Lexus RX350 at AW Collision of San Jose. I especially appreciate Damello Rivera for his professionalism, clear communication, and dedication throughout the repair process. He carefully explained each step, kept me informed, and coordinated effectively with the insurance company during the supplement approval process. He also ensured that the necessary Lexus calibration and final quality checks were completed before releasing my vehicle. The repair quality is excellent, and I appreciate the lifetime warranty provided by AW Collision. Thank you to Damello and the entire AW Collision team for restoring my Lexus with great care and professionalism. I would confidently recommend AW Collision to anyone seeking high-quality collision repairs.
Customer Service - 5.0/5.0 -
I am very satisfied with the repair of my 2017 Lexus RX350 at AW Collision of San Jose. I especially appreciate Damello Rivera for his professionalism, clear communication, and dedication throughout the repair process. He carefully explained each step, kept me informed, and coordinated effectively with the insurance company during the supplement approval process. He also ensured that the necessary Lexus calibration and final quality checks were completed before releasing my vehicle. The repair quality is excellent, and I appreciate the lifetime warranty provided by AW Collision. Thank you to Damello and the entire AW Collision team for restoring my Lexus with great care and professionalism. I would confidently recommend AW Collision to anyone seeking high-quality collision repairs.
Returned Clean
My Experience - 5.0/5.0 -
Michael was the best Service Manager ever. Promoted that guy.
Likely to Recommend - 5.0/5.0 -
I’ve already recommended others to AW.
Repair Quality - 5.0/5.0 -
Service and communication with Michael McCarthy was better than any service provider in any industry I’ve experienced. Work was quality.
Customer Service - 5.0/5.0 -
Michael told me upfront, what to expect at every point along the way. He was right it was exactly what he said, and he took care of the insurance negotiations, which was a huge relief. And he made sure that my car was fixed properly and in the timeframe that he said it would be. Couldn’t be happier with Michael.
Likely to Recommend - 5.0/5.0 -
Of course I will recommend you. Aaron did more than excellent job
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job on my Porsche