B Street Collision Centers West, Inc

4.9 (7,093reviews)
98%
13222 F Street,  Omaha,  NE  68137

B Street Collision Center was founded by Bob and Norma Wiese in 1978 as “B Street Auto Body”. Our vision has always been to become the “Premier Post-Collision Solutions Provider”. Bob knew that in order to achieve this vision, he needed to provide the best repairs around, and somehow ease the stress of being in an accident. After that, he went about designing an unparalleled 3-part strategy: Estimators are taught to give exceptional customer service and to educate, not sell, the customer. Technicians are trained to meet high-standards for quality repairs. Each shop is given state-of-the-art equipment from industry leaders, which are consistently updated and upgraded. In combination with the new "Assembly Line" & "Quality Control Checkpoints" Bob and Norma's sons have installed the NEW B Street Collision Center Repair Process, B Street Collision is not only different but operates in the top 1% of Collision Repairers. Original Equipment Body Parts with a Life Time Warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (7,093)

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My Experience

Convenient location, Ashley easy to work with, explained procedure and she and body shop kept me informed to progress.

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Very friendly, helpful and professional!!

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You’re the best!

Repair Quality

Excellent customer service and communication

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Personable and informative

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I would give the shop a10 and I will recommend B Street to my friends and family because they made me feel so valued

Repair Quality

Mr Corey kept me informed about the progress of my car I was so grateful for all his efforts

Customer Service

The staff was so kind and polite The staff made me feel so valued as soon as I talked to them

Likely to Recommend

I've already bragged about the great work, honest pricing, and professional staff.

Repair Quality

Best experience with a body shop, ever.

Customer Service

Such friendly and professional staff. They answered all my questions and not only worked well together, but communicated well together.

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Ive already recommend to everyone based off of the amazing service

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Amazing 👏

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Staff listened to the customer and kept me informed.

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Repair Quality

B street collision did a great job of repairing my car. My only issue was that there was miscommunication about when the repairs would be done.

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See my previous comment. That was the only issue I had with them. They were very friendly.

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Great, prompt service. My only suggestion would be to not tell clients that their vehicle might be done that day. I would say “We are ahead of schedule. Your vehicle should be complete in the next 24 hours. We’ll call you when it’s done.”

Customer Service

Friendly & helpful staff

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Likely to Recommend

Very helpful in explaining next steps and working with the insurance and rental car companies

Repair Quality

Staff was helpful to assure insurance had all the information they needed, work was completed in the time frame estimated and the repairs appearance is to our satisfaction

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Staff was very helpful and responded to every question we had

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I am a loud mouth and everyone can see how great your work is!

Repair Quality

excellent work as always! Excellent communication from all the staff! Excellent follow up on my satisfaction! You have earned my business for life! Thanks so much!

Customer Service

36 plus!!! OUTSTANDING!

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