B Street Collision Irvington LLC
In operation 53 years.
Dave's Auto Body Co. has been family owned and operated since 1974. Our goal is still and always has been to provide exceptional customer service and the highest quality repair in the industry. We aim to take all the stress and effort out of the collision repair process and to keep the vehicle owner up to date with multiple types of communication methods offered.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Cash
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great to work with and made things easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Things kept getting pushed back and the whole process took much longer than the original timeline I was given. It took a long time for my vehicle to even get taken into disassembly and there was a lack of communication in the beginning of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Pretty good
Returned Clean
My Experience - 5.0/5.0 -
Happy with work and quick resolution.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justice Epperly handled my claim in a very professional manner
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the Explorer
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I spoke with your team last Friday I was told my car would be done around the 22nd due to a part being ordered. I told the team member that I needed to rent a car and asked when would it be done at the earliest so I could plan appropriately. I was told 6/16. I rented a car until 6/20 and was called on Tuesday, 6/2 that my car was done. I was shocked and then found out I cannot get a refund on my car rental if I return it early and insurance won’t reimburse me for rental days after my car is picked up. I spoke with your team today saying if I pick my car up I won’t be fully reimbursed by insurance for the rental and this will be $600 out of pocket cost. I was told that it was preferred I pick the car up and it doesn’t just sit with you. So I did. And then found out your team is measured on how fast the car is done. When we went out to my car I also found out that a part has not come in so it is in reality not done. I felt like I needed to take my car and did…but frustrated that now I have incurred cost I shouldn’t have and also I have to come back which is additional time out of my schedule and conflicting with my work. I am happy with the way my car looks but extremely frustrated that I have $600 in additional cost (insurance won’t fully reimburse me since I got my car) and have to take additional time to bring it back. I am regretting I picked it up and wished I hadn’t until it was completely done.
Likely to Recommend - 3.0/5.0 -
The work so far is good and the team was pleasant. But the communication wasn’t full and clear.
Repair Quality - 2.0/5.0 -
I am satisfied with the work that has been done (so far) but very dissatisfied with the timing and my experience and the need for me to bring my car back because it isn’t finished.
Customer Service - 2.0/5.0 -
Customer service was very responsive but the communication was poor. I got a call on Friday, 5/29 saying my car wouldn’t be done until 6/22. I said I have to rent a car so what is the earliest it will be done and was told 6/16. So I prepaid to rent a car with Avis until 6/20. I was shocked when I got a call on 6/2 saying my car would be finished the next day. I had no idea that you already have rentals with Enterprise or another car rental service.
My Experience - 5.0/5.0 -
Everyone there was very nice and the guys did a great job fixing the side mirror on the car!! Keep up the good work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed as promised. The warrantee is also quite good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I asked a lot of questions and Spencer and the others were helpful and able to address my concerns. Regular timely communication throughout the process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick turnaround. Great customer service. Came out just as I had hoped.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative. Quick repair. Would definitely use them again.
Customer Service - 5.0/5.0 -
They were quick on communication which I appreciated
Returned Clean
My Experience - 5.0/5.0 -
An excellent job! The car looks great and the service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
To many requests asking for a review