Banks Collision Center

4.7 (1,995reviews)
95%
PO BOX 473,  Concord,  NH  03302

Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,995)

Likely to Recommend

Highly recommend

Repair Quality

Awesome workmanship and very professional people to work with!

Customer Service

Returned Clean

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Repair Quality

Took to long contact a bit abrasive(talked down to )

Customer Service

Returned Clean

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Repair Quality

work was done professionally, timely and looks great.

Customer Service

Returned Clean

Likely to Recommend

I was very satisfied and very impressed

Repair Quality

Excellent job and the work was done really fast! Such a smooth process ,thank you

Customer Service

Very friendly staff

Returned Clean

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Repair Quality

Customer Service

Liz and Holly were great to work with. They were on top of our work and very efficient in returning calls as promised.

Returned Clean

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Repair Quality

Took a long time to get my vehicle back. It was being fixed for almost 3 months and the car wasn't totalled or anything .they did a good job but for how long it was gone for and the damage that was on my car it seemed like a very long time 86 days exactly it was gone for

Customer Service

I always had to reach out for updates on my vehicle they never would reach out to me . A few times they were rude to me the ladies up at the front desk .

Returned Clean

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Customer Service

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Repair Quality

Very satisfied with the job. Not too thrilled about the upward revision of the original estimate

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Quick annd accommodating. They were able to get my car one in the time I required.

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The team was professional and responsive.

Customer Service

Returned Clean

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Customer Service

Super!

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Repair Quality

I thought you guys did an excellent job! Very quick and very satisfied. Although I hope I never have to go back lol I would definitely recommend anyone to take there vehicle there and would take my vehicle there again if I had another accident.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Vehicle was returned to the service department not having been road tested. Several loose parts were found and needed to be corrected. As of this morning 9/26/24 there is still a rattle noise present that was not there prior. Sloppy work and should not take multiple trips back to be corrected.

Customer Service

They are trying to make this situation right

Returned Clean

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Customer Service

I still just need to come back for a quick buff to one section but I am very pleased with everything. Thank you

Returned Clean

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Customer Service

Returned Clean