Banks Collision Center

4.7 (1,995reviews)
95%
PO BOX 473,  Concord,  NH  03302

Banks Collision Center is a family owned Collision repair business, operating since 1957. Our facility is a full service 58,000 square foot facility,which is the largest Collision repair facility in New Hampshire. Our services include, glass installation, collision mechanical repairs, frame straightening, We utilize water-borne refinishing materials in our large 6 paint booth, refinish department. We provide high level quality repairs in a timely manner, while ensuring that our customers are kept updated on the status of the repairs using email or text messaging communication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,995)

Likely to Recommend

Nice work

Repair Quality

Truck looks very good

Customer Service

Very helpful and professional staff

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Vehicle cane out great finished my vehicle in a timely manner.. .

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Meera was absolutely wonderful!! She really cares about helping people and making sure that your car gets fixed. Also, the ladies at the front desk where I dropped off my keys and signed papers were so kind and helpful.

Customer Service

The best!

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Likely to Recommend

I really can't say until I get these little things taken care of

Repair Quality

I was gonna give you guys a call and I still will. I have an antenna wire and little pad that needs to be put back wherever it is right now it's just hanging out in the car when I came to pick the car up the service person tucked it down underneath my mat, but that's not where it was originally can't exactly say where it was originally, but it wasn't there, I have a tear in my interior header liner. It's a small tear, but I'm wondering if there's something that could be done before it chooses to expand in the fabric and then on the front of the car where the Honda emblem is it's silver there are nicks that weren't repaired , so I will give a call or if somebody wants to call me I'd love to make arrangements to get those things taken care of

Customer Service

there are just a couple issues that need to be tended to

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These people are beautiful some of the best work I’ve ever had after a collision very friendly staff very helpful. They don’t take a long time either.

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Very happy with the result.

Repair Quality

Very happy with the completed work. Thank you Holly!

Customer Service

Service department very helpful and friendly.

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Now that I have experienced the quality of the work done I would certainly recommend Banks to others

Repair Quality

I am very satisfied with the results of the work that you did on my car

Customer Service

I thought the customer service was excellent. The customer service department was very helpful and very friendly and knowledgeable

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Great job

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I asked specifically how long the repair would take and was told 4 days...it ended up being 14 days. Not happy about that.

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Very quickly done and great work!

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We are currently working with my insurance company about over charges and paying for a full pinstripe kit that was never installed. I brought the car back today tried to review it and Meera walked away because I told her I was a retired appraisal writer. We want the vehicle fixed and everything matching. We were rear ended.

Customer Service

State Farm agreed to re-open the claim and asked us not to use Banks. After reviewing the over lap on repairs, padding labor and billing for parts not used. This was reviewed high up at State Farm. I'm a retired Appraiser. This could have been settled very easy if Meera Latona had been honest, rather then walk away after being questioned about repairs.

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The car was good fixed

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Repair Quality

Amazing experience. Top notch from the front desk to upper management. Best of all the work was done in a timely fashion and you would never know there was ever damage on the vehicle.

Customer Service

Amazing

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