Basin Collision Repair

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

The repair itself was acceptable. However, the incident which occurred after was frustrating. Having said that, Basin Collision went above and beyond to make it right.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good experience

My Experience - 5.0/5.0 -

The painting on my car is wonderful. You guys treated me good. I’ll refer people to you guys.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My paint job looked wonderful. Thanks for taking great care of me.

Customer Service - 5.0/5.0 -

Thanks for taking care of me

My Experience - 5.0/5.0 -

Job was done perfectly. Ren Anderton should get a raise.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Basin Collision did a superb job on my truck. They did an amazing job on the paint and made it look as if nothing had ever happened to my truck. I’m very satisfied with their work and will use them in the future if needed.

Customer Service - 5.0/5.0 -

Kim was amazing to work with. She kept me up to date with progress pictures and even delivered my truck to my house upon completion because I was out of town. Very friendly and they make sure things are done right.

Returned Clean

My Experience - 5.0/5.0 -

We had basin collision fix 2 of our trucks. We took the first one in that had pretty bad damage not only to the door but the cab also. It’s an older truck, but by the time I got it back you could not even tell it had been damaged! It looked brand new to me. When I picked it up I dropped off the other truck and they started working on it. It had front end damage from a deer. It wasn’t as bad as the other, but they still took just as much care with it making it look brand new again also. Basin collision has a friendly, hard working crew that cares for their customers. They take great pride in their work. Going to basin collision you get a great price, quality service in a timely manner, and you are treated by friendly, respectable, caring employees. We are very satisfied and would recommend them to everyone we know.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Basin Collision always does professional work. The repair to the cab is not even noticeable. The paint was matched perfectly. I could not even tell our truck had been damaged!

Customer Service - 5.0/5.0 -

Basin Collision always does professional work in a timely manner. Their staff is friendly and knowledgeable. No matter the question they take the time to discuss the situation until the customer is satisfied. Thank you basin collision!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0 -

Have had previous repairs this time around was poor not very satisfied. Will probably have repairs done elsewhere.

Repair Quality - 2.5/5.0 -

Missing the lower part of the valance didn’t even bother to throw that back on and my steering wheel is off when driving straight.

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Customer service was AMAZING! Always pleasant and encouraging. You made a difficult situation easier for us.

Likely to Recommend - 5.0/5.0 -

Already have!

Repair Quality - 5.0/5.0 -

Amazing customer service from the first call to vehicle pick-up!

Customer Service - 5.0/5.0 -

Best in the industry!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

You guys are the best repair shop team! Can I have a jacket with your logo?

Likely to Recommend - 4.5/5.0 -

9 because the other 1 is for they’re convenience at hand. But I highly recommend basin collision repair 👍🏽

Repair Quality - 5.0/5.0 -

Amazing work🫶🏼

Customer Service - 5.0/5.0 -

Everything was taken care of in a timely and professional way 👌🏽

My Experience - 5.0/5.0 -

Great work with fast turn around!!

Likely to Recommend - 5.0/5.0 -

I have already told quite a few people about your great customer service as well as amazing repair work. I will continue to recommend you when the opportunity presents itself.

Repair Quality - 5.0/5.0 -

I’m new to Vernal and definitely new to hitting an animal in the road - but y’all took such great care of both my car and me! From walking in for an estimate to picking up my good-as-new Audi, your whole team (from the sweet gals up front to your body & paint crew) made wrecking a vehicle the least painful experience possible. I have already bragged y’all up to everyone that knows about the accident. And I will absolutely recommend you any chance I get. Y’all are rockstars - thank you!

Customer Service - 5.0/5.0 -

Everyone I dealt with was very friendly and professional. What a nice surprise to have you make arrangements for the rental car as well!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Clean nice and cleaned my truck did very well

Customer Service - 5.0/5.0 -

Very nice easy and to work with very helpful with I wanted in my repairs

Returned Clean

Likely to Recommend - 5.0/5.0 -

Absolutely I always refer them to family and friends

Repair Quality - 5.0/5.0 -

They are always great on all there work and go above and beyond to help you in every way possible!!

Customer Service - 5.0/5.0 -

Great they are always amazing

Returned Clean