Bates Collision Center
In operation 36 years.
Bates Collision Center has been operating since 1988 serving the Galesburg and surrounding communities. Our technicians are highly trained and specialize in returning vehicles back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great people. Accommodating friendly great communication honest about what service they could or couldn’t provide would definitely come back and recommend to friends!! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional work & service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bates did a fantastic job repairing my car and after talking with Dwayne, Jennie and Michelle I'm convinced that customer service is a top priority at Bates collision center which is definitely refreshing. Also I got a gift from babes of $50 just for asking about free money which is definitely a plus
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and communication
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Did not fix the scratches on the upper inside door where the truck was tried to break in to.
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0 -
I have spots on my driver door that didnt get buffed out you can see them plain as day
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication made the whole process very easy
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Enclave looks brand new!
My Experience - 5.0/5.0 -
I recommend Bates Collision And Repair to anyone in the area very satisfied with the job. They did how they clean my truck very professional in and out service can’t say enough good things about Bates. Thank you so much for the job. You did much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is running well and looks great! I appreciate the attention to detail in regards to the cleaning of the vehicle and also the work put into fixing all the issues
Customer Service - 5.0/5.0 -
I recvd prompt texts to update me on the status of the car and very friendly staff!
My Experience - 5.0/5.0 -
Very easy —-professional to work with—front to back. Looks good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Unique situation but communication was frequent and thorough
Customer Service - 4.5/5.0 -
Dwane (sp?) was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, Timely and Excellent work. Cannot say enough good things about the crew at Bates Collision Center. They take care of everything and treat you like family!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Quality work
Customer Service - 5.0/5.0 -
Great people, great service
Returned Clean
My Experience - 5.0/5.0 -
Very nice environment. Very kind considerate people. Would definitely recommend!
My Experience - 5.0/5.0 -
Everyone was very friendly and the updates were nice, of course the Reese’s was an added bonus! The car looks great and thank you for detailing it for us. If we ever do anything stupid again we will see you then.👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and easy