Bates Collision Center
In operation 36 years.
Bates Collision Center has been operating since 1988 serving the Galesburg and surrounding communities. Our technicians are highly trained and specialize in returning vehicles back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I appreciate the fast and excellent work that the team did. I also appreciate that my car was detailed. I will tell family and friends to use Bates for their repair needs. Thank you so much.
My Experience - 5.0/5.0 -
Happy with the job, car looks great!
My Experience - 0.0/5.0 -
There is still a mark that my son in law said was from the accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone that help us were great.we are thankful for everything they did. Including all of them talking to my 7 year old grandson.
My Experience - 5.0/5.0 -
Everyone was really helpful in getting my truck back to me as soon as possible
My Experience - 5.0/5.0 -
Completely Satisfied,all staff were extremely helpful to make sure the repairs were fixed correctly as to repair back as to how it was. I will absolutely recommend BATES Collision Cener to others. Thank You!!
My Experience - 5.0/5.0 -
Excellent job as always!!!! The staff is amazing and answers all of our questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick. Awesome customer service and communication
Customer Service - 5.0/5.0 -
So friendly and professional
Returned Clean
My Experience - 5.0/5.0 -
The staff was very helpful. Dwayne, the owner, was very nice and walked me through what he was gonna do with my truck. The repair looks immaculate and I will be returning if I have any other issues with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks great
Customer Service - 5.0/5.0 -
Everyone was very nice and cares about getting your vehicle back to you in a timely manner
My Experience - 5.0/5.0 -
They were quick to get our car in for repairs, kept me updated throughout the process and were very easy to work with. I won’t go anywhere else!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn't have had better service! They literally do everything for you. No headaches trying to deal with your insurance. Michelle does it all! My truck came back perfect just like new!! Thank you to you all!
Customer Service - 5.0/5.0 -
As stated in first comment
My Experience - 5.0/5.0 -
Very professional and friendly people. And thank you for the truck cleanup, I wasn’t expecting that!
My Experience - 5.0/5.0 -
Was really friendly and helpful from time I walked in door to get estimate to time I walked out door with my truck all repaired and finished. Kept me up to date on progress whole time.
My Experience - 5.0/5.0 -
Bates did an excellent job repairing my car. Color match was perfect. It was complete sooner than expected. All of there staff friendly and helpful . I highly recommend .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car now looks like new . Bates Auto did a great job on my car . Everyone was kind and knowledgeable . I highly recommend .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very professional, but also kind and reassuring. 100% Satisfied
My Experience - 5.0/5.0 -
Excellent service looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0 -
They did everything promised.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend a friend or family member to go to Bates.
Repair Quality - 5.0/5.0 -
The repair looks amazing and I am completely satisfied
Customer Service - 5.0/5.0 -
Jennifer Johnson and Dwayne Bayer were absolutely amazing in keeping me up to date on everything that happened with my car. I really appreciated that they took the time to answer any questions I had about the repair and the process for my rental car.
My Experience - 5.0/5.0 -
Thank you and your crew for carrying on what we expect from Bates.