Bates Collision Center

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job and very fast. Looks great the staff did an excellent job thank yous. !!!!!

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Friendliest office staff! Great communication! Couldn’t be happier with the quality of work they performed.

Likely to Recommend - 5.0/5.0 -

We have already bragged on your good service. We won’t hesitate to recommend you

Repair Quality - 5.0/5.0 -

Great communication! Great service!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Your concept of free money was interesting. This was something I thought caught me totally off guard. My car was fixed professionally and in a timely manner. Everyone made me feel appreciated too.

My Experience - 5.0/5.0 -

It is so much appreciated to be in the presence of politely professional people who enjoy their work! Being treated like family . Thank you for a job well done everyone.

My Experience - 5.0/5.0 -

They did a great job repairing my car. And they did it in a reasonable time. They even washed it and detailed it. And everyone there was so friendly and helpful. They also handled all the insurance issues. Great job and thank you very much.

Likely to Recommend - 5.0/5.0 -

I would recommend Bates to everyone.

Repair Quality - 5.0/5.0 -

They was very helpful and polite. They also was very thro and did a great job on my car. They let me know everything that was going on with my car. And had my car done in a reasonable amount of time.

Customer Service - 5.0/5.0 -

They kept me informed on what was going on at all times.

Returned Clean

My Experience - 5.0/5.0 -

The dent removal was perfect! Very professional and friendly!!! Thank you

Likely to Recommend - 5.0/5.0 -

I always have good results at Bates. Never an issue.

Repair Quality - 5.0/5.0 -

Looks brand new!

Customer Service - 5.0/5.0 -

Dwayne and Michelle were great!

My Experience - 5.0/5.0 -

First off, fantastic work. Made my Ford Expediton brand new again. Super great people to work with. Excellent communication and work completed in a timely matter. Thank you Team Bates Collision Center!

My Experience - 5.0/5.0 -

YOU WERE ALL WONDERFUL TO WORK WITH! Everyone was warm and inviting, and if I’m not mistaken, I think you even detailed my truck so it was cleaner then when I left it. You will come highly recommended!

My Experience - 5.0/5.0 -

Honest and friendly people they had my car done the exact day they said they would. I will always go back to them if I need any body work done on my vehicle.. the new owner is awesome gave my husband a ride home when we dropped it off to be fixed. their work is awesome. I can’t even tell that I hit a deer.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Bates was so helpful with the repair of my car. They always made sure I was informed and knew what was going on. I appreciate the workers so much for their help.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

If I need any other repairs I'll bring it to you guys

My Experience - 5.0/5.0 -

Great as always thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you so much.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I'm very happy with the work they did on my car. Very nice people to deal with and I highly recommend them.

My Experience - 5.0/5.0 -

Vehicle looked great after repair and the staff helped answer all my questions .