Bates Collision Center
In operation 36 years.
Bates Collision Center has been operating since 1988 serving the Galesburg and surrounding communities. Our technicians are highly trained and specialize in returning vehicles back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service done in a very timely manner
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was done well and quickly. I was surprised how easy it was to get my car scheduled for repair!
My Experience - 5.0/5.0 -
Great job and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful! The whole situation was seamless! Thanks for everything!
My Experience - 5.0/5.0 -
It was nice to have someone to take care of all the paperwork and repairs without me worrying about it. Very helpful pleasant employees. Car looks great. Cleaned inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! Thank you so much for a fantastic job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for being so nice,and quick with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caring ,and kind
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience. From customer service to an amazing job on repairs, I would recommend Bates to everyone!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They are a great group and want to satisfy and be proud of the there work and finished product whether with detail or repair to make it shine
My Experience - 5.0/5.0 -
Excellent work, kept me updated and done sooner than expected. Wouldn’t be happier.
Likely to Recommend - 5.0/5.0 -
Highly recommended!
Repair Quality - 5.0/5.0 -
Bates Collision Center is the best! Took care of everything, my truck looks brand new, and was finished before I expected.
Customer Service - 5.0/5.0 -
Jenn, Michelle and Dwayne were very helpful and took care of everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and informative!
Returned Clean
My Experience - 5.0/5.0 -
My vehicle was ready before the estimated date and the repair is flawless!!! Everyone was very friendly, professional and a bonus detail was much appreciated!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Employees were very friendly and professional. Did an excellent job at fixing my vehicle issue and the detail job was unexpected and very much appreciated!!
Customer Service - 5.0/5.0 -
Wonderful and very nice