Bates Collision Center

My Experience - 5.0/5.0 -

My vehicle was ready before the estimated date and the repair is flawless!!! Everyone was very friendly, professional and a bonus detail was much appreciated!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Employees were very friendly and professional. Did an excellent job at fixing my vehicle issue and the detail job was unexpected and very much appreciated!!

Customer Service - 5.0/5.0 -

Wonderful and very nice

My Experience - 5.0/5.0 -

Fabulous job. My jeep looks awsome. And detailed

My Experience - 5.0/5.0 -

Great work, great communication, great people. Will definately recommend!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0 -

No es muy bueno para recomendar

Repair Quality - 3.5/5.0 -

La Puerta se atora al abrir

Customer Service - 3.5/5.0 -

Dije lo que le había comentado ala ASEGURANZA de lo tenía mi carro y me cuestionó diciendo que no tenía nada que ver con el accidente ,, la Persona no tenía nada que decirme si tenía que ver con el accidente ,,”””””me refiero al Foco del espejo del lado derecho , luego no hicieron nada por apoyarme en eso “”” la verdad no estoy satisfecho gracaias

My Experience - 5.0/5.0 -

Excellent quality & speedy service...thanks!

Likely to Recommend - 5.0/5.0 -

10/10 experience

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was super friendly and helpful after receiving my finished car they made sure the interior of my car was spotless 100% would be recommend to anyone in need of repairs!!

Returned Clean

My Experience - 5.0/5.0 -

Love the work done on my car. Can’t even tell it was ever in an accident. Thank you so much. Very easy to work with and great communication. Finished my car 8 days sooner than originally estimated.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Very professional service and work. Very satisfied

Likely to Recommend - 5.0/5.0 -

Overall experience was quite noteworthy.

Repair Quality - 5.0/5.0 -

Extremely happy with the outcome and the attention to detail Bates completed with my vehicle.

Customer Service - 5.0/5.0 -

They kept me well informed of the status of my vehicle at each point of the process.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I was kept informed throughout the process and Bates met their repair schedule . The Highlander looks great and I am very pleased .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone very friendly and helpful. Explained things well. Went over & above to help me out with some questions. I was pleased with the repairs they did on my car. Thank you everyone. Merry Christmas & a blessed New Year

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yes my daughter asked where she should go I told her Bates

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0 -

Great

Returned Clean

My Experience - 5.0/5.0 -

Quick response time and Great customer service 10/10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I’m a hairdresser and I’ll tell everyone to go to Bates!

Repair Quality - 5.0/5.0 -

I’m thrilled with the customer service and the quality of service. I will definitely recommend Bates! Thank you!

Customer Service - 5.0/5.0 -

They went above and beyond! I didn’t have a ride and one of the ladies drove me home to Alexis in the snow!

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was so nice when I was feeling bad.

My Experience - 5.0/5.0 -

Everything about the experience with Bates was amazing. The entire staff were very helpful and kind and quick to act to get my car back to me. What was initially a difficult situation was made simple because of all of them. They really did an amazing job and I could not be more thankful. Highly recommend them to everyone.

My Experience - 5.0/5.0 -

I have already started telling my friends what an awesome job you guys did! Thanks Again!

Likely to Recommend - 5.0/5.0 -

I've already told friends how awesome you all are!

Repair Quality - 5.0/5.0 -

Honda looks great!

Customer Service - 5.0/5.0