Bates Collision Center
In operation 36 years.
Bates Collision Center has been operating since 1988 serving the Galesburg and surrounding communities. Our technicians are highly trained and specialize in returning vehicles back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the work and the speed at which it was completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looked very nice and cleaned up inside and out! I appreciate how quickly the job was done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They checked on engine running correctly and all the work they did last week was fine. So maybe I have some bad fuel from the last fillup.
Customer Service - 5.0/5.0 -
All seems good!
Returned Clean
My Experience - 5.0/5.0 -
They did everything correctly and listen to all my concerns. They repaired my vehicle quickly and even detailed it! I will for sure be back and will be referring anyone with a claim to try out bates!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks brand new! We found the staff to be congenial, easy to work with, and well informed. Would recommend this shop to anyone!
My Experience - 5.0/5.0 -
It was a satisfying experience too to bottom. My Traverse looked great. And a special thank you to Henry the detail man.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked like new, they washed and cleaned it and everything as well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No, Kevin isn’t the Ford owner, Sue is. The people there are all so nice, and yet, professional. They did great work on my vehicle in a fairly short time.
Likely to Recommend - 5.0/5.0 -
Good people! Good repairs!
Repair Quality - 4.5/5.0 -
309 368 2170 is SUE! Not Kevin! And I already did the survey. /9 stop adking me to do it again!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was handled in professional manner
Likely to Recommend - 5.0/5.0 -
I have already recommended you to others
Repair Quality - 5.0/5.0 -
I greatly appreciate how quickly you got me in and got it fixed!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was kept up to date and everyone was very helpful and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Owner and staff were very cordial and went above and beyond. I will recommend Bates to anyone who needs their services.