Bates Collision Center

5.0 (253reviews)
97%
799 E Main St,  Galesburg,  IL  61401
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Shop AssistantSparkles

In operation 36 years.

Bates Collision Center has been operating since 1988 serving the Galesburg and surrounding communities. Our technicians are highly trained and specialize in returning vehicles back to pre-loss condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (253)

Likely to Recommend

Repair Quality

Owner and staff were very cordial and went above and beyond. I will recommend Bates to anyone who needs their services.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would definitely recommend.

Repair Quality

Car looked great inside and outside! Friendly, efficient service, and they took a lot of the go between work off my plate which we greatly appreciated. And we have a car that looks brand new again.

Customer Service

Car looked great inside and outside! Friendly, efficient service, and they took a lot of the go between work off my plate which we greatly appreciated. And we have a car that looks brand new again.

Likely to Recommend

Repair Quality

Love this company and all its employees! From start to finish, these people are the BEST!

Customer Service

Returned Clean

My Experience

Just wanted to thank you

My Experience

My Experience

My Experience

Very happy with the work and customer service is outstanding!

Likely to Recommend

Repair Quality

My truck repair was thorough! Looks like new! Great communication throughout the process! Detailed too! I would highly recommend Bates for any collision repairs!

Customer Service

Outstanding customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Treat you well , so pleasant to talk to. Take good care of our vehicle, if in the future we need vehicle repairs Bates will get our call. Thank you

Likely to Recommend

Repair Quality

Very quick and a good job, no complaints

Customer Service

Very helpfull and have a sense of humor. Nice to have a good laugh 😃 ty

Returned Clean

My Experience

My Experience

Very professional and easy to work with. Kept me posted about the progress of my truck. Would definitely recommend them.

Likely to Recommend

Repair Quality

Very professional and helpful. Helpful with the paperwork and the car rental. Got the repairs done Very quickly.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Truck looks like it did when it was new. Looks great.

Customer Service

Customer service was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast very friendly staff and service! Would HIGHLY recommend!!

Likely to Recommend

Repair Quality

Great service and friendly staff. Would highly recommend!

Customer Service

Returned Clean

My Experience

Job well done!! Thank you for the care, communication and friendly service!! 👍🏻👍🏻

My Experience

Thank you for the work on fixing our car.