Bates Collision Center
In operation 36 years.
Bates Collision Center has been operating since 1988 serving the Galesburg and surrounding communities. Our technicians are highly trained and specialize in returning vehicles back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Once again the repair process was flawless and exactly the way Michelle told me it would be from finding the part to prepping the part and installing it. Everything looks perfect.
My Experience - 5.0/5.0 -
A job professionally well done almost like it never even happened "excellent job."
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Would use bates auto again
My Experience - 5.0/5.0 -
The service Dwayne gave was beyond what was required. He went the extra mile. I would recommend Bates to everyone. Thank you so much.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great! Truly honest staff to deal with. Use only quality parts and perfection assembly and paint match.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs were done correctly. It seems like the entire Bates team, actually cared about my vehicle, and took great care of it! Communication was great! I highly recommend Bates for anyone needing body work done to their vehicle! Thank you very much for everything you all have done!
My Experience - 5.0/5.0 -
It was perfect repair. I don't trust my vehicles in anyone else's hands.
Likely to Recommend - 5.0/5.0 -
I always go back and I share my experiences with friends and family
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
An awesome team to work with from beginning to end
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The shop did an outstanding job with my car’s paint. The color match is perfect, the finish is flawless, and you’d never know any work had been done. They were professional, communicative, and finished on time. Highly recommend!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people were all so nice. The car looks like new and was detailed nicely. Thank you for making it easy by dealing with insurance and giving me a $50 card. Very satisfied!!!
Likely to Recommend - 5.0/5.0 -
I believe you get the best personalized treatment at Bates. They handled all the insurance for me and had a great outcome on my Nissan. The gift card was certainly a great ending to the process. All the personnel were caring.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The work was great. The car is perfect. Everyone was nice and explained everything beforehand. I got my car back speedily.
My Experience - 5.0/5.0 -
Did a great job above my expectations great service and great people to do business with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team is amazing JOB WELL DONE!!! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the detail work on my card. It looks brand new to me. Thank you for getting me in so quickly. I sure do appreciate it.