Batt & Stevens Body Shop

4.9 (396reviews)
100%
[email protected],  Defiance,  OH  43512

In operation 43 years.

Your Collision Specialists since 1983. Our day-to-day ideals have led Batt & Stevens to be regarded as one the finest auto body repair shops in the six-county area. We believe full service is one of the keys to complete collision repair. Once your vehicle enters our shop, you can be sure it is handled with the utmost attention to detail at every phase of the repair process. Our skilled professionals are committed to this high standard of quality on every job from small "dings" to major collision damage. Our technicians understand how you feel about your vehicle, so they're trained to know your automobile inside and out. Batt & Stevens will provide you with fine workmanship at a fair price. We will work closely with you to insure your complete satisfaction!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (396)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many describing the work as outstanding and professional. The staff receives high marks for being friendly, accommodating, and helpful throughout the repair process. Many customers appreciate the quality workmanship, with repairs often completed to like-new condition and paint matching perfectly. Timeliness is generally well-regarded, with several repairs completed ahead of schedule or on time as promised. Communication practices receive mixed feedback, with some customers appreciating being kept informed while others noted limited contact during the repair process. The shop maintains a strong reputation for customer satisfaction, with numerous customers expressing willingness to return and recommend the business to others.
Select to learn more
"They did an outstanding job. Car like new."
"Quick, quality work. They were professional and kept me informed through the process, too, they ..." Read more
"Excellent workmanship, completed ahead of schedule, very friendly and accommodating. Highly recommend!"
"The paint matches perfectly."
"Rating is actually 11. Superior job"
"I had no issues with the time at the was completed right on time"
"It was done before we expected."
"It was done sooner than I expected."
"Very prompt on time for repair,"
"Done early!"

Likely to Recommend

Repair Quality

The team was great to work with and did a good job on the vehicle. They were patient and listened when I informed them the estimate did not include the right exhaust, even though it is what popped up in the system. They went above and beyond making calls, to ensure the proper exhaust system was replaced on my vehicle, as it is a special model.

Customer Service

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Could have gave updates

Returned Clean

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Repair Quality

Rating is actually 11. Superior job

Customer Service

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Repair Quality

Customer Service

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I will definitely recommend your shop to family and friends. I had a very good experience.

Repair Quality

Everyone was very friendly and my suv was finished in a timely manner. Also, my SUV was swept out and dusted. I will definitely recommend your body shop to all my friends. Happy Holidays and God Bless everyone.

Customer Service

Again, very friendly and informative.

Returned Clean

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Repair Quality

They did an outstanding job. Car like new.

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Repair Quality

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This is our second time using batten Stevens and we were quite satisfied both times would be glad to recommend them

Repair Quality

Really great experience James on the front counter was very helpful when the first car wasn't going to work out for us made it very easy to switch it out all in all wonderful time will recommend and be back if we need them

Customer Service

Racial repair shop was very good kept us updated did great work will return if we need to and we'll recommend

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They were easy to work with, quick and did a great job!

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The did great work and since it was the other person's liability, they took care of all the insurance for me.

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It’s worth the drive

Repair Quality

Very nice and pleasurable, and still very professional

Customer Service

The guy was completely nice

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Repair Quality

The paint matches perfectly.

Customer Service

Very polite and professional

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Repair Quality

Quality of repair was excellent however the final cost of repairs was approximately $3,000 more than the original quote. This was due to additional damage found to roof area and windshield was discovered cracked and needed replaced. I think a more thorough inspection should have been done for a more accurate quote.

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Repair Quality

Customer Service

Returned Clean