Bay Service & Collision Center - Airport

4.7 (1,843reviews)
95%
6936 N Military Hwy,  Norfolk,  VA  23518

In operation 45 years.

Bay Automotive is a family-oriented company that has been committed to helping customers for over 35 years. Our purpose is simple. We make it a breeze with pick-up and delivery, touch-less drop to pick-up, and mobile collision estimates to ensure that your time is not wasted. We are here for you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,843)

My Experience

Prompt courteous staff

Likely to Recommend

Everything was fine

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Lights are messed up now.having hard time getting it back to shop.have nothing to drive.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Cindy was wonderful, helpful, and very nice. The car is beautifully clean. The back of the car where the accident caused damage looks brand new! Really appreciated it!

My Experience

Car 🚘 looks impressive and all components are working perfectly thanks 🙏 to all if I’m ever in another car accident I know where to go 👍

My Experience

A little pricey but great work on the car

Likely to Recommend

Repair Quality

Car looks great Kimberly and Cindy are very helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I understand the hurdles faced to replace the windshield. The body repair is unnoticeable.

Customer Service

I couldn’t ask for better.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Customer Service

Returned Clean

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Repair Quality

My car looks like brand new.

Customer Service

Cindy is so nice and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great service.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The paint color applied after repair doesn’t match the original paint job

Customer Service

Ms.Cindy was very kind

Returned Clean