B&D's Threefold Collision Center-Ponca City LLC

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Appreciated the updates online. Very friendly and did a great job. Would absolutely go there again for any needs.

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0 -

If we can get the paint issues corrected happy about the fitment of the parts though

Repair Quality - 2.5/5.0 -

Paint needs redone it is full of debris and looks unprofessional

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Doug was so nice, he explained what they were going to do to fix the car and they handled the insurance part of it. So it was a good experience with them and my car looks great! I highly recommend them!

My Experience - 5.0/5.0 -

We appreciate the text updates. Also, it was easy to get ahold of someone to get an update. Work that was done is quality and it was fixed correctly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I'll make sure none of my family or friends go there because of how about a job they did on my vehicle

Customer Service - 0.5/5.0 -

They said they would keep you updated and in the loop but absolutely did not

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

B&D Threefold did a beautiful job repairing my Lincoln Nautilus. They communicated often about the status of repairs. Very friendly and professional service!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Fast and efficient service will always go there

My Experience - 5.0/5.0 -

The best and cleanest body shop I've ever been to.

My Experience - 5.0/5.0 -

The damage looked like it never happened which is what I expect from an auto body repair shop.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Looks good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did good work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

I am very disappointed with my experience. I was originally told the repair would take about a week, but my vehicle ended up being in the shop for almost an entire month, which was extremely frustrating. The replacement part I specifically requested was replaced, but only after I had to contact my insurance company, which should not have been necessary. Additionally, the paint on the passenger door was not fixed, even though that damage was not present before the repair and it was pointed out , The plastic on the back repaired door is also not installed correctly. On top of that, the inside of my vehicle was left dirty from technicians getting in and out of the driver’s seat. Out of basic respect, a protective plastic cover should have been used to keep the interior clean. Overall, I am not happy with the quality of work or the lack of attention to detail.

Customer Service - 3.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

All of you that work at B&D help make a bad experience good for me. You took care of everything and kept me informed. I will recommend you to anyone who could use your help. Thanks! JoAnne Ferguson Just hope I won't have to see you again!😅😅

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I think I've already sent one in! I'm very happy with everything! The car looks beautiful and clean! I hope i do not have to take my car back again but if I did I would always take it to B&D and will recommend anyone to them.

Customer Service - 5.0/5.0 -

So nice and helpful and made me feel at ease!

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0