Benner's Auto Body

4.8 (5,073reviews)

97%

(908) 276-1111

606 South Ave E, Cranford, NJ 07016

97%

See Photos

606 South Ave E
Cranford, NJ 07016

Get Directions Website Email

About Benner's Auto Body

See Photos

606 South Ave E
Cranford, NJ 07016

Get Directions Website Email

In operation 116 years.

Our shop was founded in 1910 by the Benner family. In the 50s, Harold F Benner turned it into its first full-fledged auto body facility. The original shop was only 6,000 square feet consisting of an office, one spray booth, and a 3,500 square foot body shop. A lot has changed in the past sixty years but our goal at Benner’s Auto Body has been, and always will be the same: to provide our customers with the service they expect with the respect they deserve. In 1980, Henry Benner sold the body shop to Joseph O'Neill Sr. After 80 years of running without any changes, Joseph decided to expand the building to accommodate more volume, more cars and more customers. The renovations would increase the body shop’s size to 20,000 square feet. The body shop can now hold 60 cars comfortably and the paint shop is equipped with 2 Accudraft downdraft spray booths. In 2010 Benner's was handed down to its current owner Joseph O'Neill Jr.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Alfa Romeo

Chrysler

Dodge

Fiat

Ford

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Nissan GTR

Ram

Subaru

Tesla

Call

Website

Reviews (5,073)

Sort By:
Newest
Rating

4,496 Customers Rated

5 Stars

73.2% Complete

(3715)
4 Stars

9.8% Complete

(499)
3 Stars

2.4% Complete

(123)
2 Stars

1.1% Complete

(57)
1 Star

0.5% Complete

(25)
< 1 Star

1.5% Complete

(77)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles were returned looking brand new or better than expected. The professionalism and friendliness of the entire team received widespread acclaim. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Many repairs were completed ahead of schedule, which delighted customers. The on-site Enterprise rental service was frequently highlighted as a major convenience. A few customers noted areas for improvement, including interior cleanliness upon vehicle return, occasional delays in completion dates, and inconsistent follow-up on outstanding issues, all of which were mentioned directly in customer feedback.

Select to learn more

Service Quality
Communication

"... to end the communication has been clear and easy. My car was repaired to perfection and was done ahead of schedule. Everyone that I came in contact with was professional ..." Read more

"... only completed a couple days ahead of schedule, but the quality of the work was flawless. It was such a great pleasure doing business at an ..." Read more

"... kept me updated throughout, which I appreciated. The quality of the repairs was outstanding; my Tesla looks as good as new, both inside and out. Additionally, the turnaround ..." Read more

"Several blemishes in the finish coat of the paint, including multiple fish eyes , and drops in the clear coat which Id like to have ..." Read more

"The repair work done was unacceptable. The chrome and bumper were already falling apart and some clips are now missing. Instead of improving ..." Read more

"... above and beyond to make the entire process seamless. Communication was clear and consistent, and they took the time to explain each step along the way. I especially appreciated ..." Read more

"Brenner did an excellent job of keeping me updated every step of the way, they kept to the timeline and the work was exceptional. Best auto body I've ..." Read more

"exceptional communication"

"Work was good but the AI text messaging and phone answering system were both infuriating and wrong. I got two weeks or almost daily texts saying that ..." Read more

"Benners did provide information at the major steps but I still had to call to get updates between. An automated system where customers can check status, ..." Read more

Service Quality
Communication

Service Quality
Communication

"... to end the communication has been clear and easy. My car was repaired to perfection and was done ahead of schedule. Everyone that I came in contact with was professional ..." Read more

"... only completed a couple days ahead of schedule, but the quality of the work was flawless. It was such a great pleasure doing business at an ..." Read more

"... kept me updated throughout, which I appreciated. The quality of the repairs was outstanding; my Tesla looks as good as new, both inside and out. Additionally, the turnaround ..." Read more

"Several blemishes in the finish coat of the paint, including multiple fish eyes , and drops in the clear coat which Id like to have ..." Read more

"The repair work done was unacceptable. The chrome and bumper were already falling apart and some clips are now missing. Instead of improving ..." Read more

"... above and beyond to make the entire process seamless. Communication was clear and consistent, and they took the time to explain each step along the way. I especially appreciated ..." Read more

"Brenner did an excellent job of keeping me updated every step of the way, they kept to the timeline and the work was exceptional. Best auto body I've ..." Read more

"exceptional communication"

"Work was good but the AI text messaging and phone answering system were both infuriating and wrong. I got two weeks or almost daily texts saying that ..." Read more

"Benners did provide information at the major steps but I still had to call to get updates between. An automated system where customers can check status, ..." Read more

Donald (Toyota owner) reviewed 9/19/26

Excellent job on the repairs, I was impressed by the professionalism of the staff and the guarantee of the work done

Steven (Toyota owner) reviewed 9/18/26

Great experience.. called when they said they would and always were very patient with our questions..

Alan (Honda owner) reviewed 9/18/26

Great job

Barbara (Infiniti owner) reviewed 9/18/26

Thank you for making her like new again !!

Deborah (Nissan owner) reviewed 9/18/26

Pnina (Genesis owner) reviewed 9/18/26

I was very pleased with the service I received. Vinny was very helpful and most of all very kind. Thank you

Which I already did

I am very setesfied of the repair and the service.

Nora & Nicolas T (Lexus owner) reviewed 9/18/26

Very satisfied with the job you did. You kept us updated daily and the repair was done on time. Thanks

Kyle (Honda owner) reviewed 9/16/26

Sharon (Toyota owner) reviewed 9/16/26

I found the staff to be very professional. Really liked that they kept me advised on status of the repair (both via text and phone). It’s never too much.

Same as previous. Will add that the repairs were excellent. Nice job.

Varun (Tesla owner) reviewed 9/15/26

Before time. Good customer service

Oscar (Chevrolet owner) reviewed 9/14/26

Ellen (Ford owner) reviewed 9/14/26

An added recommendation for any fans of The Rolling Stones, to appreciate the artwork by Ronnie Wood throughout the lounge area.!!!

The team kept me updated on all of my questions and status requests. The technicians shared previous experiences and solutions. I felt appreciated and respected throughout the 2 weeks.

Alba at the front desk was annoutstandimg professional, friendly and personable representative of the organization.

Maria (Tesla owner) reviewed 9/14/26

Ravindra (Tesla owner) reviewed 9/14/26

Heriberto (Toyota owner) reviewed 9/10/26

Nestor M & Roxana (Volkswagen owner) reviewed 9/9/26

Very professional and job complete in the time you estimated. Thank you.

Lauren (Jeep owner) reviewed 9/9/26

Very easy and seamless experience, thanks!

Janice A Gabriel & Howard J (Subaru owner) reviewed 9/8/26

Chirag (Tesla owner) reviewed 9/7/26

Harry (Nissan owner) reviewed 9/7/26

Totally seamless and professional

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You should always ask your auto body shop if they offer a warranty on their repairs.

Benner's Auto Body

About Benner's Auto Body

Reviews (5,073)

4,496 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

From Our Carwise™ Blog

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