Benner's Auto Body

4.8 (5,000reviews)
97%
606 South Ave E,  Cranford,  NJ  07016

In operation 116 years.

Our shop was founded in 1910 by the Benner family. In the 50s, Harold F Benner turned it into its first full-fledged auto body facility. The original shop was only 6,000 square feet consisting of an office, one spray booth, and a 3,500 square foot body shop. A lot has changed in the past sixty years but our goal at Benner’s Auto Body has been, and always will be the same: to provide our customers with the service they expect with the respect they deserve. In 1980, Henry Benner sold the body shop to Joseph O'Neill Sr. After 80 years of running without any changes, Joseph decided to expand the building to accommodate more volume, more cars and more customers. The renovations would increase the body shop’s size to 20,000 square feet. The body shop can now hold 60 cars comfortably and the paint shop is equipped with 2 Accudraft downdraft spray booths. In 2010 Benner's was handed down to its current owner Joseph O'Neill Jr.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru
Tesla

Reviews (5,000)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles were returned looking brand new or better than expected. The team receives high marks for professionalism, friendliness, and courteous service throughout the entire process. Communication is frequently highlighted as a standout strength, with customers appreciating regular text and phone updates that kept them informed every step of the way. Many customers valued the on-site rental car convenience, making the process seamless and stress-free. Timeliness is another strong point, with numerous customers noting repairs were completed ahead of schedule. A few customers mentioned areas for improvement directly from their experience, including occasional delays, interior cleanliness concerns, and requests for more proactive status updates between automated messages. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... insurance coordination efficiently and professionally. The quality of their work was outstanding my wifes car looked perfect upon completion. The front desk team was courteous, ..." Read more
"... only completed a couple days ahead of schedule, but the quality of the work was flawless. It was such a great pleasure doing business at an ..." Read more
"My car was repaired to perfection. All of the workers took pride in their work."
"... kept me updated throughout, which I appreciated. The quality of the repairs was outstanding; my Tesla looks as good as new, both inside and out. Additionally, the turnaround ..." Read more
"Several blemishes in the finish coat of the paint, including multiple fish eyes , and drops in the clear coat which Id like to have ..." Read more
"... first-class operation. Everyone was very accommodating. Your thorough and consistent communication is the gold standard. I would not take my future business anywhere else." Read more
"... idea having an Enterprise rep right in the office. Text updates throughout were very helpful and cut down on phone time for both me and them Im sure… but still responsive ..." Read more
"... answering system were both infuriating and wrong. I got two weeks or almost daily texts saying that my car would be ready on time and then it wasn't. And then on the new pickup date I got an incorrect ..." Read more
"exceptional communication"
"Updates were prompt and very informational with no need to contact to follow up on status"

Likely to Recommend

Repair Quality

Made the experience so simple. Kept me updated on progression and was done earlier than expected. Much appreciated!

Customer Service

Returned Clean

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Returned Clean

My Experience

Everything was wonderful with the body work; however, the car was left unclean e.g. no paper floor mats and dirty finger prints on all doors and seats.

My Experience

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Returned Clean

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My Experience

The whole process went very smoothly. I was kept abreast of what was going on with my vehicle and it was ready when promised. My car was also washed and shiny like new! I was very happy with the experience. I would recommend Benners to anyone looking for auto body work, they did an excellent job.

Likely to Recommend

Repair Quality

I am so pleased with the work done by Benner's Auto Body. They kept me abreast of everything going on with my car, and it was finished by the projected day. My car was cleaned and shinny like it was brand new again. Excellent work and would recommend to anyone in need of auto body repairs

Customer Service

Everyone was so kind and helpful.

My Experience

Amazing customer service! Friendly and knowledgeable staff. Great communication! Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the quick turnaround and nice body repair work done! But my wife complained about the interior became full of white dust and dirt elsewhere. I looked at it and it’s true, especially the thick layer of dust on all interior trim and vent and places that are very hard to reach for vacuum and mop. Unfortunately she will have to take it to another shop for $150-200 interior detailing

Likely to Recommend

I have recommended to maybe of my family and friends

Repair Quality

10x10x10x10!’ The best. No one better

Customer Service

100000000!

Returned Clean

My Experience

Service great always

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Drive smoothly like a brand-new car I have Nothing more to say.

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Returned Clean

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Returned Clean

My Experience

They provided a daily update which was very helpful and notified me of any changes. They were easy to communicate with and answered all questions. They have a friendly and professional staff. I highly recommend them.

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Returned Clean

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Returned Clean