Benner's Auto Body

4.8 (5,031reviews)
97%
606 South Ave E,  Cranford,  NJ  07016

In operation 116 years.

Our shop was founded in 1910 by the Benner family. In the 50s, Harold F Benner turned it into its first full-fledged auto body facility. The original shop was only 6,000 square feet consisting of an office, one spray booth, and a 3,500 square foot body shop. A lot has changed in the past sixty years but our goal at Benner’s Auto Body has been, and always will be the same: to provide our customers with the service they expect with the respect they deserve. In 1980, Henry Benner sold the body shop to Joseph O'Neill Sr. After 80 years of running without any changes, Joseph decided to expand the building to accommodate more volume, more cars and more customers. The renovations would increase the body shop’s size to 20,000 square feet. The body shop can now hold 60 cars comfortably and the paint shop is equipped with 2 Accudraft downdraft spray booths. In 2010 Benner's was handed down to its current owner Joseph O'Neill Jr.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru
Tesla

Reviews (5,031)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles were returned looking brand new or better than expected. The team receives high marks for professionalism, friendliness, and courteous service throughout the entire process. Communication is frequently highlighted as a standout strength, with customers appreciating regular text and phone updates that kept them informed every step of the way. Many customers valued the on-site rental car convenience, making the process seamless and stress-free. Timeliness is another strong point, with numerous customers noting repairs were completed ahead of schedule. A few customers mentioned areas for improvement directly from their experience, including occasional delays, interior cleanliness concerns, and requests for more proactive status updates between automated messages. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... insurance coordination efficiently and professionally. The quality of their work was outstanding my wifes car looked perfect upon completion. The front desk team was courteous, ..." Read more
"... only completed a couple days ahead of schedule, but the quality of the work was flawless. It was such a great pleasure doing business at an ..." Read more
"My car was repaired to perfection. All of the workers took pride in their work."
"... kept me updated throughout, which I appreciated. The quality of the repairs was outstanding; my Tesla looks as good as new, both inside and out. Additionally, the turnaround ..." Read more
"Several blemishes in the finish coat of the paint, including multiple fish eyes , and drops in the clear coat which Id like to have ..." Read more
"... first-class operation. Everyone was very accommodating. Your thorough and consistent communication is the gold standard. I would not take my future business anywhere else." Read more
"... idea having an Enterprise rep right in the office. Text updates throughout were very helpful and cut down on phone time for both me and them Im sure… but still responsive ..." Read more
"... answering system were both infuriating and wrong. I got two weeks or almost daily texts saying that my car would be ready on time and then it wasn't. And then on the new pickup date I got an incorrect ..." Read more
"exceptional communication"
"Updates were prompt and very informational with no need to contact to follow up on status"

My Experience

My Experience

Everyone and the experience was perfect! Thank you for all your help. It’s greatly appreciated 🥰✨

Likely to Recommend

Repair Quality

Very happy thank you for your service very professional, clean, organize and kind

Customer Service

Returned Clean

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Repair Quality

Great experience, high quality repair and very communicative throughout

Customer Service

Communication via text and phone was great

My Experience

Very helpful with dealing with the insurance company and rental company

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Repair Quality

Customer Service

My Experience

Great job ! And it was completed as promised ❤️

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Repair Quality

Great job❤️

Customer Service

My Experience

Amazing work best auto body I have ever dealt with. Great customer service.

My Experience

Good body work, professional staff.

My Experience

Vinnie and John are superb at handling clients and delivering as promised The work is exceptional

My Experience

My Experience

The team at Benner’s was accommodating, patient, and helpful. If I had any questions or concerns, the team was quick to get me an update. My car has never looked better!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very prompt and professional service. We are extremely satisfied with every aspect of this experience. We have and will continue to refer family members and friends to Benner’s. Thank you !

Likely to Recommend

Repair Quality

I’m extremely happy with every aspect of Benner’s service, from the original visit through the final delivery, thank you !!!

Customer Service

Excellent customer service from Vincent and Alda. Thank you !!!

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Repair Quality

Customer Service

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Repair Quality

The car looks great!

Customer Service

My Experience

You did a FANTASTIC JOB on my 2019 Chevy Malibu Premier. It looks like it did coming out of the showroom when it was brand new. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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I would recommend the service and job to someone

Repair Quality

Job well done and happy with the results

Customer Service

Service was great. I was taken care of as soon as I got there

Returned Clean