Benner's Auto Body
In operation 116 years.
Our shop was founded in 1910 by the Benner family. In the 50s, Harold F Benner turned it into its first full-fledged auto body facility. The original shop was only 6,000 square feet consisting of an office, one spray booth, and a 3,500 square foot body shop. A lot has changed in the past sixty years but our goal at Benner’s Auto Body has been, and always will be the same: to provide our customers with the service they expect with the respect they deserve. In 1980, Henry Benner sold the body shop to Joseph O'Neill Sr. After 80 years of running without any changes, Joseph decided to expand the building to accommodate more volume, more cars and more customers. The renovations would increase the body shop’s size to 20,000 square feet. The body shop can now hold 60 cars comfortably and the paint shop is equipped with 2 Accudraft downdraft spray booths. In 2010 Benner's was handed down to its current owner Joseph O'Neill Jr.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Hot receptionist
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Henry was great! He kept me informed and touched base with me many times throughout the week. I was very satisfied with the way my car turned out as well.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Your receptionist is not very polite or organized & she wasn't at all helpful to me over the phone.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As soon as I walked into Benner's Henry treated me kindly, gave me an estimate quickly and was honest and straight to the point.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never.
Repair Quality - 1.5/5.0 -
For one thing, the rear lift gate automatic button was installed UPSIDE DOWN (which seems near-impossible to do given that there is a picture of a car on it. Now an upside-down car). And the button sticks, probably because it's upside-down. And they removed part of one of my window decals. Car seems otherwise okay, but I am concerned about attention to detail given the preceding.
Customer Service - 1.0/5.0 -
The first 2 weeks (of an expected 3, which became 6), I got pleasant texts updating me on my car's progress every few days. Then, radio silence. I had to call every few days for an update, which was annoying, especially because, depending on who answered the phone, I got slightly different information. I am not sure if the various individuals were lying to me, or just had no clue what was going on, but neither option is acceptable. The receptionist was TERRIBLE. I spent so much time on hold, and often she would forget who I was calling for. NOT GOOD. And not much of an apology for the admitted miscommunications.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair looks great, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Still hearing a scraping rubbing noise when I turn left
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Never got any communication about updates as the repair of the car took place unless I called. Very helpful when I did call though it would have been nice if you reached out with information instead of me having to always contact you.