Benner's Auto Body

4.8 (5,041reviews)
97%
606 South Ave E,  Cranford,  NJ  07016

In operation 116 years.

Our shop was founded in 1910 by the Benner family. In the 50s, Harold F Benner turned it into its first full-fledged auto body facility. The original shop was only 6,000 square feet consisting of an office, one spray booth, and a 3,500 square foot body shop. A lot has changed in the past sixty years but our goal at Benner’s Auto Body has been, and always will be the same: to provide our customers with the service they expect with the respect they deserve. In 1980, Henry Benner sold the body shop to Joseph O'Neill Sr. After 80 years of running without any changes, Joseph decided to expand the building to accommodate more volume, more cars and more customers. The renovations would increase the body shop’s size to 20,000 square feet. The body shop can now hold 60 cars comfortably and the paint shop is equipped with 2 Accudraft downdraft spray booths. In 2010 Benner's was handed down to its current owner Joseph O'Neill Jr.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru
Tesla

Reviews (5,041)

My Experience

Thank you!!

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Calls and updates were frequent

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Not likely due to customer service issue.

Repair Quality

Overall the repair was ok. Frustrated it wasn't 100% complete though.

Customer Service

Long waiting time. I called and made an appointment and when I arrived, the front desk seemed flustered and didn't have a record of my appointment. Actual service of vehicle was ok. Picked up the car and the side door was not correctly aligned. Have the insurance check to front desk and went home. We received a nasty phone call the next day from the front desk that the insurance check wasn't endorsed. Had to leave work (from Manhattan) to drive 25 min out of my way to go and endorse check. Shouldn't front desk (someone who routinely processes insurance checks) made sure everything was signed correctly instead of paying more attention to Family Feud on her TV? Front desk needs better customer service, as well as focused training on her actual job to avoid issues like this in future. Did not even apologize for making the customer come all the way back for the mistake. Would have rated Benners an 8 if not for that situation and most likely will not return because of it.

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My Experience

The whole staff treated my family exceptionally well. Communication was excellent. Work was high quality.

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My Experience

My car was repaired quickly and professionally. Loved the text updated. Everyone was polite and friendly. Would definitely recommend Brenner's.

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Everyone was extremely professional and polite. In fact I found one employee to be quite humorous :-)

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My Experience

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My Experience

Henry kept me appraised on the progress and adjustments that were necessary in order to complete the project.

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My Experience

Everything looks great and was done in the estimated. Will definitely come back and will recommend Benner's!

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Would be a 10 for in person customer service, but sometimes hard to get through via phone

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My Experience

I would especially like to thank the young woman that waited for me to arrive at closing time to be able to get my car tonight.

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Henry & Bill were a credit to benner's and catered to my every need

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My Experience

Henry was a very big help and made everything go as planed. I am very please with the service he provided.

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Everyone was very helpful and work was great.

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