Ben's Auto Body
In operation 94 years, 59 years at this location.
At Ben's Auto Body Powered by VIVE, we provide superior service to our valued customers in the Portsmouth area and throughout Rockingham County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good customer service and kept me inform throughout the process
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Just scheduling the car to be returned to deal with overspray where the vehicle was not masked up properly prior to being resprayed has been a challenge. Still waiting for this to be fixed.
Customer Service - 2.5/5.0 -
Talked to someone last week and they were going to call me "right back" ... have yet to hear back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on my car. Only wish they weren't so popular so they could get my car in the shop earlier. Two month wait before they could get it in, but the work is worth it.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Slow but good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have used Ben’s several times and it has always been a great experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so helpful & friendly, and they were great about keeping me informed throughout the process. They made dealing with the insurance company and car rental a breeze. My car looks good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
A1 workmanship
Repair Quality - 5.0/5.0 -
5 star all the way
Customer Service - 5.0/5.0 -
See above
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done professionally and promptly
Customer Service - 5.0/5.0 -
Customer service representatives were pleasant and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ben’s was great! They handled every aspect of the repair and even detailed the car after the repair! They stayed late on a Friday so I could pick up my car before the weekend. I wouldn’t pick another shop, they made a bad experience as easy as it could have been.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Berry and Brian were super friendly and helpful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you!! You always do a fabulous job- communication, work, etc… ( the windshield calibration was an expensive surprise - but it needed to be done. )