Benson Autobody, Inc.

4.9 (746reviews)
100%
1201 S. Hwy 80,  Benson,  AZ  85602
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Shop AssistantSparkles

In operation 20 years, 15 years at this location.

Benson Autobody & Glass is a locally owned company that has been in business since 2006. Our mission is to provide superior customer service to our clients at all times. We have Enterprise rental cars to our customers on site. Today's technology with Good Ol' Western values.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (746)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return, including seamless paint matching and meticulous attention to detail. The shop's proactive communication through text updates and regular progress notifications was frequently highlighted as exceptional. Timeliness was generally well-received, with several customers noting early or on-time completions, though some customers mentioned delays, often attributed to parts availability or insurance processes. Customers also appreciated complimentary interior and exterior detailing as a valued added touch. A few customers noted they would have appreciated more proactive communication during unexpected delays, reflecting a desire for the already strong communication standards to be maintained consistently throughout the repair process.
AI-Generated from reviews written in the last 12 months
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"... repairs sooner than expected. My car looks brand new—the paint match is perfect, and the attention to detail is amazing. Pricing was fair, and the customer service ..." Read more
"... damage was fixed. Not only was it repaired, it was repaired with show quality results. No orange peeled paint. They matched the arctic white paint flawlessly. I ..." Read more
"... They had to replace a side mirror and a bumper and the paint blends seamlessly! It was done when expected and looks great!!! They even washed and vacuumed ..." Read more
"... believe what a great job they did fixing my my car and matching 20 year old paint. It may have been an older Mustang but was in good shape and I loved it. I got ..." Read more
"... surprised at how wonderful you fixed the paint job, the bumper and hood fix was beautiful done. I thank you for your hard work and efforts put forth by your ..." Read more
"Keeping me informed of any and all updates on my vehicle, was the best I've ever experienced. You guys take ..." Read more
"... was professional, honest, and incredibly skilled. They kept me updated throughout the entire process and finished the repairs sooner than expected. My car ..." Read more
"Communication was great. It was an insurance repair, but I thought the pricing was fair. The quality of work ..." Read more
"I eas very impressed with how you kept us informed on your progress the ehole time."
"... timeframe I was originally given for completion. The communication around the first delay was good but there was no communication around the 2nd delay until I ..." Read more

My Experience

3rd party billing & rental car were handled in an outstanding manner. Process took longer than expected but was well worth the wait, as the result was excellent. Certainly looks better now than when I bought it in: like showroom new. Got a little nervous about the potential billing but was reassured that it would all be taken care of, and it was. Expected the battery to be dead but it was charged & the car started right away. Would recommend to friends. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everybody at Benson Auto body was very professional and knew what they were doing. I was pleasantly surprised by just how everything was completed on time and how great the work on the vehicle was done.

Likely to Recommend

see prior

Repair Quality

a great job on the car and great people that do what they say they will do!

Customer Service

The entire staff there was very professional and very honest. They delivered on what they said they would deliver! I am very happy with the service and the results.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you for all your professionalism and care

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great job!

My Experience

Benson Auto Body did a great job on my truck's body repairs. They spotted all the damage & repaired everything that needed replacement & repair. They kept me informed of the repair process in a timely matter. I will recommend them highly to anyone needing repairs to thier vehicles !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I will bring other vehicles I own to have your team work on them and recommend them to everyone I know.

Repair Quality

Job well done, I was pleasantly surprised at how wonderful you fixed the paint job, the bumper and hood fix was beautiful done. I thank you for your hard work and efforts put forth by your team to add value and ownership pleasure to owning this car again. Job well done!

Customer Service

You kept me informed on the progress of the repairs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great job! Very easy to work with.

Customer Service

Really good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good people

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have always been able to recommend your shop to anyone who ask for a referral.

Repair Quality

The young man who gave me an assessment and estimate was very friendly and informative.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent paint job, I only wish I had had a couple more parts of the truck done at the same time such as the cowling along the top of the hood and the entire back half of the cab.

Likely to Recommend

Repair Quality

Paint job was great! They even cleaned and vacuumed the inside of the vehicle. Great job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

It took a little longer than expected, but the results were fantastic

My Experience

My wife and I really enjoyed the service and the quality of the work was great!

Likely to Recommend

Repair Quality

Super happy with the work. Fast and affordable. Never had the tailgate open so easily!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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