Bergey's Collision Center of Lansdale

My Experience - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

None

Repair Quality - 5.0/5.0 -

My pick up looks as good as the day I picked it up at Bergey Ford in Lansdale. A big, thank you too the highly skilled, trained, and motivated staff at Bergey’s auto body. You are truly the best auto body shop in the area. Dave DeFranco 5/12/26

Customer Service - 5.0/5.0 -

My pick up looks as good as the day I picked it up at Bergey Ford in Lansdale. A big, thank you too the highly skilled, trained, and motivated staff at Bergey’s auto body. You are truly the best auto body shop in the area. Dave DeFranco 5/12/26

My Experience - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Will never go anywhere else. I always recommend them to friends & on fb. Bergeys doesn't just repair the damage, my cars always look detailed!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This was by far the best process after a bad experience. We got estimates the day after the accident, the appointment to fix the car was a week later and it was all done in 4 days, less time than quoted

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Well done

Customer Service - 5.0/5.0 -

They were wonderful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional, friendly, fun. Did an excellent job.

Customer Service - 5.0/5.0 -

Same

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

I am very thankful for Ryan securing a complete repair on my Cadillac srx after hitting a curb during a snowstorm. I had just purchased the vehicle 4 moths before from Bergeys Lincoln. What I am very upset with is after Ryan told me the car was ready for pick up and they had detailed the car inside and out and ready for pick-up. I came, and to my surprise my engine cover was laying on my back seat.i guess they missed that little detail. While driving away as I came to the light at Broad and Cowpath I heard a clunking noise. Oh no what is this now?Is this something else that was missed? Finally I got to a place I could pull over to see what was causing the noise.Every time I started and stopped. Guess what it was, a tool left in my console between the seats. What I was upset with the most is when Ryan told me on the test drive they noticed a noise when turning the wheel to make a sharpe turn. They did not know about this before the work, as they were unable to drive car. He was not sure it this was because of accident and would run a scan.i spoke to Cody from Erie and he wanted you to put the car up on lift and see if there were any visable damage. Ryan told me no visible ⁵damage so could not be covered under accident. He also stated Erie would not cover as I was at my limit of authorized repairs. If it was part of the accident and went over the limit, the car would be totaled. What you just did over 7000.00 in repairs and i purchased 1300.00 in new tires.. Ryan they would run a scan again. He called me and tnformed me that it was my Rear differential and it was very dangerous to drive. I asked him how much to fix and he said about $7000.00. What! I said I would have to talk to my husband and get back to him. I in the mean time called Erie and asked if I could pick up car and bring to my mechanic for second opinion and Cody said of course. When I called Ryan back he seemed upset that I did not okay the repair and said I should not drive it. I said you test drove it I and I will drive it also. He called me at4:40 on Thursday to say I could pick up car. I work in Doylestown could not get in before five. He was off Friday, so we agreed on Monday. Monday was a snow storm so I called and told him I would be in on Tuesday he said okay but again said I should not drive car. When I picked up car and asked to. See Ryan, to the young lady at front desk she said she could do it. We went threw all the paperwork and payments all the while Ryan was at his desk. Not until I came back in and told the girl the engine hood was in the back seat did he get back up and said WHAT! when he came back he said sorry, bur again said not to drive car it would be very dangerous. Took it to my mechanic who I have used for the past 20 years. After a complete inspection nothing wrong with the differential, it was the right front strut which cause the noise while turning . He will be replacing both front struts for I must say, far less than Ryan's 7000.00 ¹quoted for something that was not the problem. I am very disapointed in this experience. I have bought my last 3 cars from Bergeys¹ and have found service is not what it use to be.

Customer Service - 2.5/5.0 -

Just because the, left a tool and engine cover in my car after told it was completely detailed. I am also not please with Ryan's push for a 7,000 repair.