Bergstrom Body Shop of Appleton (College Ave)

4.5 (1,190reviews)
88%
2245 W College Ave,  Appleton,  WI  54914

In operation 44 years.

Bergstrom Auto has been servicing all vehicle makes and models since 1982. We work with all insurance companies in our state of art body shop. All work is completed by Icar Gold standard technicians and carries a lifetime paint warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,190)

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Great service

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Thank You very pleased with your services, fast and excellent repairs. The car looks perfect.

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Extremely pleased with the customer service. Prompt telephone calls, keeping me informed. Appreciate all of you!!!!

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When I was called to pick up my vehicle it he repairs were not completed. Had to be without my vehicle for a longer time where I was expected to pay out of pocket for my rental car. Also after finally picking my car up the underbody that was replaced came loose on the highway and I had to pull over and tie the underbody on with an cellphone charging cord on the side of the busy highway with my baby in the car

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Everyone I spoke to was very nice.

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The main part of what the vehicle was in for was handled wonderfully. I cannot even tell where the repairs were had I not known previously. Excellent skill

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The bodywork itself looks fantastic and I can't even tell where the damage was. However, I would have liked it had the mudguard been completely replaced. But, it's not that big of a deal since some product applied to it makes it look new again.

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It hasn’t been completed yet. I went to pick up my vehicle and upon starting my vehicle noticed an alarm in regards to the collision warning sensor. It has been there for three additional days. Employees are friendly and communicating with me.

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Friendly. You had an employee that was not a good communicator and wouldn’t return messages but he is no longer there.

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Looks like new!!

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Very nice! Stop texting me :)

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car was repaired perfectly in every detail

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Repair completion was late wrt to promise date. Periodic calls to tell me the car was being worked on were un-necessary and annoying. The caller didn't really know anything about the status and often said things that did not align with what the service manager had already told me. Other than those two constructive criticisms, the customer service was good.

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