Bergstrom Body Shop of Oshkosh (Washburn St)

4.7 (634reviews)
97%
3401 S. Washburn Street,  Oshkosh,  WI  54904

In operation 44 years, 5 years at this location.

Our company was founded in 1982 on a promise to treat every customer as if they were guests in our own homes. Bergstrom's highly skilled I-Car and ASE certified technicians use only the highest quality equipment, parts and materials. Our technicians take great pride in their workmanship and are committed to safety as well as quality. Modern factory finishes incorporate multiple layers of highly specialized paints. Bergstrom Body Shop has made a major investment in the PPG paint system and constantly upgrades its technology and equipment to ensure that each vehicle's paint matches.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (634)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car was not fully detailed after air bags went off.

Likely to Recommend

Repair Quality

The interior was not detailed after airbags went off. It was simply vacuumed. There is all kinds of rattles on the interior after fixing air bags and sensors inside.

Customer Service

Kept me updated but couldnt give me an eta. Picking up the vehicle the employee didnt even stick around while i was looking at the repairs

My Experience

The turn-around time was extremely quick and the repair work was exceptional. We were only without our van for one week. I will definitely use Bergstrom for any future repairs.

Likely to Recommend

Repair Quality

Great repair work!

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

The car looked awesome & the detailing was outstanding inside & out. I was not expecting the inside to have been cleaned. I have two dogs that ride in there so it was quite dirty before❤️🦮❤️🦮. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was informed of the progress of the repairs and was very happy with the result. Thank you.

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Customer Service

Likely to Recommend

Again. Your customer service sucks. It seems like there is never a live body to get information from. I totally expect this to fall on deaf ears as well.

Repair Quality

Customer Service

Your customer service is awful. Every time I call to get an update it always voicemail. I leave messages and never get a call back. Perhaps you are understaffed but talking to a live body is non existent.

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Customer Service

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Perfect customer service and car is like new.

Repair Quality

My car is like new

Customer Service

Lauryn was outstanding. Made sure I had a "loaner" car instead of paying out of pocket for the difference my insurance was paying to the cost of a rental. Can't thank her enough!!! Plus she kept me up to date and where things were at with the status of my car.

Likely to Recommend

Repair Quality

My vehicle came back looking better than when I initially purchased it. It was beautiful!

Customer Service

Everyone was so helpful, friendly and pleasant.

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Customer Service