Bernie's Body Shop

5.0 (304reviews)

100%

(863) 683-2954

1829 E Gary Rd, Lakeland, FL 33801

100%

1829 E Gary Rd
Lakeland, FL 33801

Get Directions Website Email

About Bernie's Body Shop

1829 E Gary Rd
Lakeland, FL 33801

Get Directions Website Email

In operation 21 years.

WE REPAIR ALL MAKES AND MODELS. WE ACCEPT ALL INSURANCE COMPANY CLAIMS. WE GUARANTEE ALL REPAIRS FOR AS LONGS AS YOU OWN THE VEHICLE.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Cash
Check

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (304)

Sort By:
Newest
Rating

231 Customers Rated

5 Stars

67.1% Complete

(204)
4 Stars

6.6% Complete

(20)
3 Stars

1.3% Complete

(4)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

1% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many highlighting excellent workmanship, professional staff, and outstanding communication throughout the repair process. The team is commended for keeping customers well-informed with regular updates and completing work in a timely manner, often ahead of schedule. Many customers express high satisfaction with the quality of repairs, noting that vehicles look brand new or better than expected. The friendly, courteous, and helpful staff receive frequent praise for their professionalism and customer care. Several customers mention being repeat customers and actively recommending the shop to friends and family, indicating strong loyalty and trust in the services provided.

Select to learn more

Service Quality
Timeliness
Communication

"... in for repairs, and the team did an amazing job! The work was flawless, and my car looks brand new again. They kept me updated throughout the process ..." Read more

"One of the best bodyshops Ive ever had to deal with. Staff is wonderful. Despite a couple of hick-ups ..." Read more

"Remarkable customer service and I was pleased with the work performed on my vehicle."

"Excellent workmanship!"

"Great job, and everything looks great. Thank you to Bernies and staff."

"... again. They kept me updated throughout the process and finished everything on time. Great customer service and quality work. I highly ..." Read more

"My car was ready before the scheduled date."

"It was ready sooner ."

"Everyone is extremely nice. Updates were often and car was ready ahead of original estimated finish date."

"Great customer service! Got everything done in a timely manner!"

"... work was flawless, and my car looks brand new again. They kept me updated throughout the process and finished everything on time. Great customer service ..." Read more

"They were amazing at keeping me up to date with everything that is being done to when the car would ..." Read more

"The car looks great! I was very impressed with how you kept me informed as the repairs progressed. Thank you!"

"Text evey few days as to the progress."

"Great communication."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... in for repairs, and the team did an amazing job! The work was flawless, and my car looks brand new again. They kept me updated throughout the process ..." Read more

"One of the best bodyshops Ive ever had to deal with. Staff is wonderful. Despite a couple of hick-ups ..." Read more

"Remarkable customer service and I was pleased with the work performed on my vehicle."

"Excellent workmanship!"

"Great job, and everything looks great. Thank you to Bernies and staff."

"... again. They kept me updated throughout the process and finished everything on time. Great customer service and quality work. I highly ..." Read more

"My car was ready before the scheduled date."

"It was ready sooner ."

"Everyone is extremely nice. Updates were often and car was ready ahead of original estimated finish date."

"Great customer service! Got everything done in a timely manner!"

"... work was flawless, and my car looks brand new again. They kept me updated throughout the process and finished everything on time. Great customer service ..." Read more

"They were amazing at keeping me up to date with everything that is being done to when the car would ..." Read more

"The car looks great! I was very impressed with how you kept me informed as the repairs progressed. Thank you!"

"Text evey few days as to the progress."

"Great communication."

Jackie (Nissan owner) reviewed 8/5/26

Very satisfied with the service and very fast

Very satisfied.

Pleasant to work with

Casey (Mazda owner) reviewed 7/17/26

I probably won’t go anywhere else

I feel like your business went above and beyond with the repair repairs thank you very much for making our car look like there was no issue after the accident 10 out of 10!

Out standing service

David (Jeep owner) reviewed 7/13/26

Deanna (Nissan owner) reviewed 5/28/26

Very accommodating. Very kind and pro. Did an excellent job on my car!

Joe (Mercedes-Benz owner) reviewed 5/19/26

I appreciate you being straightforward with you answers. We know we can always trust you all! Thank you, Joe Christian

Ralph (Chevrolet owner) reviewed 4/27/26

Fabulous job!

Friendly as can be

Sully (Toyota owner) reviewed 4/14/26

Connie (Honda owner) reviewed 3/31/26

Jose (Toyota owner) reviewed 3/27/26

I am please and happy with TVE work you hace done fixing muy Truck, thank you forma tour Care AMD tour labor, hace a wonderfool day.

Sherley (Honda owner) reviewed 3/26/26

Anyone I dealt with at Bernie's was very knowledgeable and extremely helpful...I had already heard from others that they were very honest and did good work...and they impressed me as being honest as well also work in my vehicle was beautifully done...I will recommend them to others

I chose Bernie's because there were others who had informed me that they were honest and they did good work and so I would like to pass that on to Future people who might want to use them

The back of my van looks brand new now

From the first phone call to walking into their office, they were professional. Very friendly, very knowledgeable and helped me in any way that they could

Daniel (Dodge owner) reviewed 2/5/26

Charles (Honda owner) reviewed 1/26/26

Katherine (Ford owner) reviewed 1/6/26

Bernie’s kept us up to date on the details of the work done on the car and did an excellent job!

Amy (Ford owner) reviewed 12/29/25

As in the past, your team did a great job. Recommend your business to all my friends and family. Keep up the good work.

Brenda (Honda owner) reviewed 12/8/25

They did a great job

Lennie (Buick owner) reviewed 12/3/25

The staff kept us informed and up to date with all aspects of the repair and rental.

Jesus (Ford owner) reviewed 11/6/25

Wendy (Chevrolet owner) reviewed 11/3/25

Carol (Kia owner) reviewed 10/27/25

Although the paint is NOT a perfect MATCH. The new parts are BRIGHT WHITE . Not sure if that’s an actual issue

Desta (Hyundai owner) reviewed 10/15/25

Great customer service! Got everything done in a timely manner!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Bernie's Body Shop

About Bernie's Body Shop

Reviews (304)

231 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0