Bernie's Body Shop

5.0 (306reviews)
100%
1829 E Gary Rd,  Lakeland,  FL  33801

In operation 21 years.

WE REPAIR ALL MAKES AND MODELS. WE ACCEPT ALL INSURANCE COMPANY CLAIMS. WE GUARANTEE ALL REPAIRS FOR AS LONGS AS YOU OWN THE VEHICLE.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (306)

My Experience

Although the paint is NOT a perfect MATCH. The new parts are BRIGHT WHITE . Not sure if that’s an actual issue

Likely to Recommend

Repair Quality

Great customer service! Got everything done in a timely manner!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

One of the best bodyshops I’ve ever had to deal with. Staff is wonderful. Despite a couple of hick-ups and those were taken care of. I would recommend them to anyone.

Customer Service

Returned Clean

My Experience

Tyler and Staff were most helpful. Great communication and quality work. Thank you.

Likely to Recommend

Repair Quality

Tyler was helpful and I appreciate the communications and great customer service. The car looks better than I expected. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was a great experience. Bernie’s made a bad situation into a great experience!

Customer Service

Tyler was professional, honest, and great to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Tyler was very helpful and kept me informed about the progress of my vehicle. I would highly recommend to friends and family for auto work.

Customer Service

Returned Clean

Likely to Recommend

1st class team!!!

Repair Quality

Hello Bernie’s team,, I would personally like to thank all of you at Bernie’s ,, Tyler ,, you were kind, compassionate & caring whom showed great consideration and empathy towards my situation and thank you sir for being so patient w/me,,, You are a great asset to Bernie’s organization!!! In the near future I’d like to drive over and meet you , Paul ( another scholar & gentleman ) and the rest of Bernie’s team.Providing my health Holds up!!! A. There are a couple areas on the repair you had completed on the 2014 Honda accord v6 ex-L,,, I will telephone you. Shortly to see which day would be best to visit,,,,

Customer Service

Great people!!!

Returned Clean

My Experience

Always great service! Josh is amazing!

Likely to Recommend

Repair Quality

Remarkable customer service and I was pleased with the work performed on my vehicle.

Customer Service

Everyone, friendly and courteous

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very helpful and professional

Customer Service

Great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service and job well done.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My car is a beauty once again, however, I am no longer driving soooo no more accidents. I thank u very much. You have never let me down!

My Experience

I brought my Mazda in for repairs, and the team did an amazing job! The work was flawless, and my car looks brand new again. They kept me updated throughout the process and finished everything on time. Great customer service and quality work. I highly recommend them!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The process was smooth. I went in the shop and they front desk representative was able to contact my insurance and push this process along quicker. The only thing I noticed, in my trunk, there is a piece of my vehicle and dirt… the mechanic forgot to check my car completely and clean out the debris…

Customer Service

The process was smooth. I went in the shop and they front desk representative was able to contact my insurance and push this process along quicker. The only thing I noticed, in my trunk, there is a piece of my vehicle and dirt… the mechanic forgot to check my car completely and clean out the debris…

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I think customer service is number one and so not having the ability to tell your customer what's going on with their car beforehand is quite frustrating.

Repair Quality

I don't recall my front fender having that many dings in it when I picked it up it looked horrible. They didn't clean inside of it like the adjuster told me that they would and they were really overpriced.

Customer Service

Nobody called me and told me how much the estimate was they didn't talk to me about anything and then tried to tell me what the damage was to my car like I wasn't driving it when it happened.

Returned Clean