Bert Ogden Mission Bodyshop
In operation 42 years.
The Bert Ogden Body Shop is housed within the Bert Ogden Megaplex in Mission, Texas. We have been repairing vehicles of all makes and models since 1984. Our #1 goal is your 100% customer satisfaction. We strive to provide high quality repairs on a timely basis. Bert Ogden Body Shop has been able to maintain great relationships with insurance companies making us a "Direct Repair Facility", which allow us to deal with all aspects of your repairs. It is for this reason, that we do not take short cuts or cut corners while repairing your vehicle. Our state of the art technology keeps you informed via text messaging or emails and keeps you informed and up to date on your vehicle's repair process. Our friendly estimators and support staff are here to answer any of your questions or concerns you may have at any time during your vehicle's repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was good my truck was left with dusty floor mats
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took a day longer than I was notified and maybe longer than Liberty Mutual thought, because they only authorized my rental car till 31st. Satisfied with the job.Car looks real good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They did a good job & the car looks good. However, I was unhappy with how long it took them.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
They did a Grest Job! My Tahoe looks like it had never been in an accident!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice peiple
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Car feels great thank a lot bert Ogden team u guys rock
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Good...but i zeroed the odometer...when i picked it up..it had 63 miles runned!!
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
We were extremely disappointed with the time it took to repair our vehicle..believe it was 9 weeks. Finally after 5 weeks they RENTED US a rental..when we called multiple times daily for Christine for an update and status...she RARELY returned my call. We have had Bert Ogden work on 3 of our vehicles but will not ever use them again and tell people that also..... We feel that your personal did as best a job as they could do...but with limited body work staff....the waiting for different departments was uncalled for and extremely stressful for us
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Too slow..too busy not enough employees in all departments. It took 9 weeks and several times our vehicle would sit for days in one area waiting for work to be done by just ONE employee. The body shop never but twice called me back. I called most every day for weeks several tines,a day. We will not ever use this group again nor recommend them to any one. One person in "frame..paint..bumper" repair for all the cars they have in their shop made for an unpleasant experience for us. As far as we can tell, the work they did was satisfactory...but their customer service is very poor.
Likely to Recommend - 0.5/5.0 -
Because they do really bad work.
Repair Quality - 0.5/5.0 -
Bad work
Customer Service - 0.5/5.0 -
Insufisiente
Likely to Recommend - 0.5/5.0 -
No way
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Should not have paid all up front--Shop took 49 days to do a 10 day job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer
My Experience - 0.0/5.0 -
They took way longer than they had originally said. Also, many times they would leave me on hold for over 30 minutes, rerouting my calls elsewhere so I had to go in person cause they wouldnât get my calls.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They took care of me.
My Experience - 5.0/5.0 -
Great customer service. Exceptional management. Will definitely recommend.
Likely to Recommend - 5.0/5.0 -
Will definitely recommend.
Repair Quality - 5.0/5.0 -
Great customer service. Exceptional Management.
Customer Service - 5.0/5.0 -
Great customer service.