Bessette's Bumping & Painting,Llc.

5.0 (728reviews)

99%

(810) 664-2061

566 Imlay City Rd, Lapeer, MI 48446

99%

See Photos

566 Imlay City Rd
Lapeer, MI 48446

Get Directions Website Email

About Bessette's Bumping & Painting,Llc.

See Photos

566 Imlay City Rd
Lapeer, MI 48446

Get Directions Website Email

In operation 68 years.

Bessette's Bumping & Painting is a family owned full service collision repair facility that has been serving the Lapeer community since 1958. Our goal is to provide high quality repairs on a timely basis. We offer a complete line of collision service. * Velocity laser management system by CHIEF * Full frame and unibody repair with CHIEF FRAME machine *Newly renovated paint shop with new spray booth and bake oven * Professional computerized color matching * On-site glass repair and replacement with mobile glass service available * Towing available * Rental cars available

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (728)

Sort By:
Newest
Rating

722 Customers Rated

5 Stars

92.3% Complete

(672)
4 Stars

4.7% Complete

(34)
3 Stars

0.4% Complete

(3)
2 Stars

1% Complete

(7)
1 Star

0.1% Complete

(1)
< 1 Star

0.7% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The level of professionalism and friendliness of the staff is frequently highlighted, with customers feeling well cared for throughout the repair process. Communication stands out as a key strength, with customers appreciating regular updates and thorough explanations at every stage. Timeliness is another recurring positive theme, as many repairs were completed ahead of schedule, often surprising customers. Several customers also appreciated the added touch of receiving their vehicles cleaned inside and out. A small number of customers noted minor issues such as back-ordered parts causing slight delays or occasional items needing a quick follow-up fix, though these were resolved promptly. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends the shop for collision repairs.

Select to learn more

Service Quality
Timeliness
Communication

"... professional, kept me informed throughout the process, and the quality of their work exceeded my expectations. When I got my truck back, it looked like the accident ..." Read more

"Bessetts was absolutely wonderful. They went above and beyond! Everyone was so kind and knowledgeable and professional. The experience was 100% perfect. ..." Read more

"... recommend them to anyone that needs collision repairs; they are the best! Everyone there is so nice and explains the process to you thoroughly, and they do a great ..." Read more

"Exceeded expectations in every way!"

"I am really impressed with how you went above and beyond for me! You helped me with a car while you fixed my jeep from a deer. You even cleaned ..." Read more

"It was finished before we expected it to be finished. Very quick"

"I had to reschedule, and they still were able to have it ready on time as promised"

"Great job and completed soon then what they quoted."

"Yes, the vehicle was done in a timely manner and very very professional, and I was never bothered with him calling me about ..." Read more

"It was done earlier than expected, even though there was a snow storm that interfered with calibration."

"Repair was extensive and time consuming. I really appreciated how often you contacted me with updates. Car looks great!"

"I was called and informed every step of the process"

"The staff kept me updated as progress was made, and I thought their communication was great."

"The staff kept me appraised of the progress every step of the way and helped me navigate the process of filing an insurance ..." Read more

"... service, went above and beyond to make sure I was happy! Amazing communication before, during and after!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... professional, kept me informed throughout the process, and the quality of their work exceeded my expectations. When I got my truck back, it looked like the accident ..." Read more

"Bessetts was absolutely wonderful. They went above and beyond! Everyone was so kind and knowledgeable and professional. The experience was 100% perfect. ..." Read more

"... recommend them to anyone that needs collision repairs; they are the best! Everyone there is so nice and explains the process to you thoroughly, and they do a great ..." Read more

"Exceeded expectations in every way!"

"I am really impressed with how you went above and beyond for me! You helped me with a car while you fixed my jeep from a deer. You even cleaned ..." Read more

"It was finished before we expected it to be finished. Very quick"

"I had to reschedule, and they still were able to have it ready on time as promised"

"Great job and completed soon then what they quoted."

"Yes, the vehicle was done in a timely manner and very very professional, and I was never bothered with him calling me about ..." Read more

"It was done earlier than expected, even though there was a snow storm that interfered with calibration."

"Repair was extensive and time consuming. I really appreciated how often you contacted me with updates. Car looks great!"

"I was called and informed every step of the process"

"The staff kept me updated as progress was made, and I thought their communication was great."

"The staff kept me appraised of the progress every step of the way and helped me navigate the process of filing an insurance ..." Read more

"... service, went above and beyond to make sure I was happy! Amazing communication before, during and after!" Read more

Jaylene (Chevrolet owner) reviewed 8/3/26

Adam and Cindy were both perfessional, kind and helpful. Worked with me and my schedule. Everyone else that I came in contact with were nice and helpful as well.

Can not even tell my truck went through a massive hail storm.

Jodi (Chevrolet owner) reviewed 7/30/26

Benjamin (Chevrolet owner) reviewed 7/29/26

Luanne (Ford owner) reviewed 7/27/26

So far, so good!

Excellent!

Alexis (Dodge owner) reviewed 7/27/26

Amazing service

Chris (Ford owner) reviewed 7/25/26

Brought my husbands truck in for hail damage and I swear we got a brand new truck back! Looks fantastic!

Very friendly and helpful staff.

James (Chrysler owner) reviewed 7/23/26

Christina (Jeep owner) reviewed 7/20/26

You guys did a great job and your service was exceptional thank you i appreciate it Scott Welch

Thank you Scott Welch

Joseph (Subaru owner) reviewed 7/20/26

Ben (GMC owner) reviewed 7/16/26

Bessette’s, should be your first and only stop. You will not be able to find better bumping and painting.

Bessette’s will repair your vehicle damage and return it to new condition.

No trouble.

Timothy (Dodge owner) reviewed 7/10/26

I always bring my cars to Bessette

Did a great job on my van

Customer service was very good

Fred (Chevrolet owner) reviewed 7/6/26

Very best. Will recommend

Very good; will recommend

Shelly (GMC owner) reviewed 7/6/26

Very pleased with your services. Would definitely referr family and friends. You are friendly and professional.

Byron (Chevrolet owner) reviewed 7/3/26

As I have said previously, they did a Great job on the repairs. I was very happy and would recommend them to anyone.

The people at Bessette’s were very nice to work with. They did a wonderful job repairing my “03” Chevy Avalanche. There quality of workmanship and attention to detail are excellent. I’m very pleased. Thanks again Byron B….

Everyone was friendly , helpful and informative…

Victor (Chevrolet owner) reviewed 7/1/26

done a great job in this totally satisfied with their work

very nice people to work with they had my vehicle done in a day and a half which they thought it was going to take three very satisfied

Stepheniey (GMC owner) reviewed 7/1/26

The team did an absolutely phenomenal job from start to finish. They were professional, kept me informed throughout the process, and the quality of their work exceeded my expectations. When I got my truck back, it looked like the accident had never happened. The attention to detail and craftsmanship were outstanding. I truly appreciate all of their hard work and would highly recommend them to anyone needing collision repairs.

Charles (Chevrolet owner) reviewed 6/29/26

Done first class work very timely

Carrie (Jeep owner) reviewed 6/23/26

Yes, I would recommend

Very happy with the outcome looked like nothing ever happened!!

Everyone was very friendly!

Kimberly (Jeep owner) reviewed 6/20/26

Terry (Toyota owner) reviewed 6/18/26

Very friendly and helpful, returned my car completely fixed and cleaner than I left it!

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You should always ask your auto body shop if they offer a warranty on their repairs.

Bessette's Bumping & Painting,Llc.

About Bessette's Bumping & Painting,Llc.

Reviews (728)

722 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean