Bev Smith Toyota Collision Center
Bev Smith Auto Group Collision Center is a family owned auto collision business that has been serving the community since 1997. Our goal is customer satisfaction, through high level repairs, communication, education, and services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleasant no stress
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
If my car is metallic black, why is your dealership painting my car black? You'd think that since you are a dealership, you'd have the exact color............................................
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0 -
Never again!!
Repair Quality - 0.5/5.0 -
The quality of service should have been 100% correctly the 1st time. I should not have to go back to fix mistakes that were made.
Customer Service - 2.5/5.0 -
The employees were polite
Likely to Recommend - 3.0/5.0 -
The final repair was acceptable, but changing the type of spray in bed liner without asking still does not sit well with me, along with wasting my time trying to pick up a vehicle that is not ready
Repair Quality - 4.0/5.0 -
8 average. 10 for the final repair and a 6 for the first time I was notified that the vehicle was ready.
Customer Service - 3.0/5.0 -
The shop has no customer area, just a couple chairs. The vehicle was not inspected prior to me being notified that it was ready, leading to me finding a wave left in the panel, chips out of my bumper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Would tell everyone not to use this shop, and I told Liberty Mutual I was shocked they were on their "preferred" list!
Repair Quality - 0.5/5.0 -
I had to drive 5 hours each way two different weekends because the repairs were not done correctly. Even now a rattling shows the mechanical repairs are sub par.
Customer Service - 0.5/5.0 -
No updates as promised. I had to call to get updates after the promised delivery dates.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The car should've been vacuumed prior to being returned to me as a customer extra parts and white that should've been at least cleaned. I am not asking for them to detail the vehicle but they should've put paper mats down to protect the carpet and it should've been vacuumed when they finish the detail work but other than that Brian and everyone at the body shop were very professional very nice and the people at the rental shop were very pleasant so I give them a plus just didn't care for the way the car was given back to me it was not vacuumed
Repair Quality - 5.0/5.0 -
I am giving it a 10 but I still have to wait for the 10 days before washing it or waxing it to see if everything holds up but so far I'm pretty satisfied