Bill Jarrett Ford
In operation 52 years.
Our Body Shop is staffed with the most qualified technicians ready to answer your questions and address your body shop needs. Free Estimates *Lifetime warranty on all PPG products *Repairs on all make and model vehicles *I-CAR certified *Partnered with Enterprise and Hertz rental *Statefarm preferred collision center *All insurances excepted! Geico, Allstate, Progressive, USAA, Auto-Owners, The General, Bristol West, Farm Bureau, Travelers, Southern Owners, Hartford, Kemper, Security National, Assurance, Liberty Mutual, MetLife, Nationwide, National General, Safety, Great American, Pearl Holding, Westfield, Peak Property, CNA, etc.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were made and vehicle was ready as promised.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Upon arrival with a vehicle with approximately 10 hail storm dents and a small crack on my car hood I was told it would be 2 days. After 2 days I arrived to see my car still in the same spot. Due to a miscommunication between employees nothing was done. Next they took my dents out of my car at a cost to insurance for $6,000.00. And my car still needed body work on my hood, which I choose to delay until the backlog was taken care of in the body shop.
Customer Service - 1.5/5.0 -
On arrival I was told that my car would be done in two days. I came back in two days later and my car was still in the same spot.. I came back a second time and the dents were repaired, but the crack in the hood was not done. I left with my car and I had to sign a release. I was told I could bring the car back for the hood repair,, but I am not sure because the body shop told me anything I wanted to hear. I have very little trust in your dealership’s body shop
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scheduling and updates were a little slow and unorganized. However, under the circumstances and the volume y’all had to handle, is understandable.. Also, a miscommunication on who’s car it was. Nobody’s fault.
Customer Service - 5.0/5.0 -
Same answer as before. They might want to check in on the call a little more while u are on hold. Give more updates.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Will do all business with a different company. I have had ford over 40 years. Most of the vehicles have been new. I'm sure another ford dealer would enjoy my visit.
Repair Quality - 0.5/5.0 -
No total estimate, had vehicle for 2 weeks, rental car for 2 weeks, no repairs done. Insurance has made payment, will drop vehicle off on 5/23. Hopefully something will be done. I still have not received an estimate for all repairs. Will have to rent another vehicle. Vehicle was taken to ford 4/6 .very disappointed. Was told repairs would take 1week. I feel ford should pay for my extra expenses .
Customer Service - 0.5/5.0 -
Rude, depending on who I talked with on several visits got different answers to the same questions. Very disappointing.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Jeep looks great.
Repair Quality - 5.0/5.0 -
Jeep looks just like it did when it rolled off the show room floor. Very satisfied.
Customer Service - 5.0/5.0 -
Things were jammed because of the massive hail damage to so many vehicles. My jeep was repaired in a timely manner.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Did a nice job on dents windshield took a little long time to put in nice Jo’s on cleaning up the truck thanks again
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
The job is ok have to bring it back to have to get the black box by the mirror glued again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Car was not washed when returned. Still had writing on front windshield that was put on when dropped off. Paint had swirl marks that I assume came from buffing, and now has paint chipping.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great