Bill's Collision Center

4.7 (687reviews)
95%
1513 W Broadway Ave,  Moses Lake,  WA  98837

In operation 51 years.

A family-owned and -operated body and paint shop offering quality work, a quick turnaround time, and professional service. here to help with your auto body needs. Free estimates, no appointment needed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (687)

My Experience

Did a real nice job thanks

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Returned Clean

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My Experience

The guys working on my car not only did a quality job but went above and beyond to make sure I was completely satisfied with the work. 10/10 for quality and customer service

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Returned Clean

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Very satisfied with the results of the work and friendly people who helped me in every way.

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Returned Clean

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Bills Collision Center was very efficient. They worked with my insurance to make sure everything was done correctly. I will highly recommend them to anyone needing auto body repair.

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Returned Clean

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Returned Clean

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The day that I picked up my vehicle, I was confronted about an amount you claimed I owed. As I explained at the time, the cost of repairs was to be handled directly between your shop and my insurance company. I ended up paying you more than I should have after you said not to worry, I would not need to pay anything out of pocket besides my co pay. You also said that if you did have to do any work that would not be covered you would get my approval first. Despite this, I was repeatedly told I was personally responsible for the disputed amount, which contradicts the information provided. I will never recommend your shop to anyone. What was most concerning, however, was the tone and behavior of your staff during this interaction. Rather than calmly reviewing the issue or contacting the insurance company to resolve the discrepancy, I was spoken to rudely and argued with in a confrontational manner. I was told I DONT CARE. This was unnecessary, unprofessional, and made an already frustrating situation significantly worse. I expect body shops to handle insurance-related billing issues directly with insurers, not place customers in the middle of disputes or pressure them for payment they do not owe.

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Returned Clean

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Very informational and fast repair.

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Greeted me nice and were very friendly.

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My Experience

My Experience

Thanks you match the paint really nicely and everything is wonderful

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The paint matching was phenomenal and very professional people to deal with. Thanks.

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Returned Clean

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Every time I pick. Up my car from them I am satisfied.

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Returned Clean

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They did a nice job car looks good, put extra effort in for a special request.

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Easy to talk to and coordinate

Returned Clean