Bill's Collision Center

4.7 (688reviews)
95%
1513 W Broadway Ave,  Moses Lake,  WA  98837

In operation 51 years.

A family-owned and -operated body and paint shop offering quality work, a quick turnaround time, and professional service. here to help with your auto body needs. Free estimates, no appointment needed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (688)

Likely to Recommend

Repair Quality

The truck looks great, it did take longer than expected because of delay of parts. They were good to let us know of the delay`s

Customer Service

Very nice

Returned Clean

Likely to Recommend

It takes to long and installing a mirror should be ordered and done correctly. It took 4 visits and several months

Repair Quality

We checked twice to make sure they were ordering the aftermarket part to replace what we had. They still had the wrong part. This entire process to replace a mirror took months. When they said it was ready we showed up and the mirror was half on and hanging down. We left it there to be fixed and when they said it was ready again it was still not put on properly. They took months to get the right mirror and weeks to put it on. It's still not on correctly and we just gave up. People that work there are nice, but the work is not getting done correctly or in a timely fashion

Customer Service

Pretty nice, but the work needs checked before saying it's done

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very quick repairs but quality as well! A part was missed that needed to be replaced and the staff was more than willing to rectify the situation. Appreciate a good repair shop. Honesty goes a long way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My experience is always 5 star I have used this shop many times over and will continue to do so. Thank you to BILL'S BODY SHOP TEAM, my wife is extremely happy and so am I.

Likely to Recommend

Everytime highly recommend

Repair Quality

THIS SHOP IS DEFINITELY ONE OF THE BEST AROUND, ALWAYS TOP NOTCH SERVICE AND QUALITY WORK, I HAVE USED THEM MANY TIMES AND WILL CONTINUE TO DO SO!!

Customer Service

CUSTOMER SERVICE IS AMAZING

Returned Clean

My Experience

Always friendly and fast repairs. Never have a had anything but quality work done here at Bill’s Body Shop.

Likely to Recommend

Repair Quality

Great customer service, great communication, and fast repair.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job , ty.

Likely to Recommend

Repair Quality

Customer Service is very important to me and these folks get a A+ on how they treat the customer and an A+ Workmanship the only thing that was B is the time it took but complete the Job but was not their fault its was a supply chain issue. Thank you for the quality of your work

Customer Service

Returned Clean

My Experience

The process of repair was thorough explained. The repairs were completed in a timely manner and the results were great

Likely to Recommend

Repair Quality

Customer Service

The technician explained the repair process

Returned Clean

My Experience

Was planning on bringing the truck back tomorrow to go over some fairly significant workmanship flaws that I noticed after I left the shop.

Likely to Recommend

Repair Quality

Took too long to get painted but pleased with the job

Customer Service

Returned Clean

My Experience

I appreciate that you have worked with me according to my needs and finished the job faster. Good job thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Super satisfied. Every memeber of the team at Bill's was excellent and polite- I'd venture there are few like them, sadly. Many businesses could take a lesson from Bill's

Customer Service

See previous comments

Likely to Recommend

Repair Quality

The work was done thoroughly and looked great when finished. They were very attentive about including me with additional details and were done faster than anticipated. Great service and great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

you guys do outstanding work ,and your pricing is great

Customer Service

Returned Clean