Bill's Collision Center

4.7 (688reviews)
95%
1513 W Broadway Ave,  Moses Lake,  WA  98837

In operation 51 years.

A family-owned and -operated body and paint shop offering quality work, a quick turnaround time, and professional service. here to help with your auto body needs. Free estimates, no appointment needed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (688)

My Experience

Likely to Recommend

Repair Quality

Satisfied with the work Thank you

Customer Service

Returned Clean

My Experience

Good communication

Likely to Recommend

Repair Quality

good!!!!!

Customer Service

Returned Clean

Likely to Recommend

I will be going out of my way to discourage business

Customer Service

Worst service I have ever experienced. Owner is rude.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

it took 7 weeks to get this done,,why so long,,other thab that service was good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Didn't clean inside rear door floor molding. Sanding mess on interior of car.

Customer Service

Returned Clean

Likely to Recommend

I’ve had 3 cars repaired over the years and they have all looked like new cars when they were finished at Bills.

Repair Quality

Bills does an excellent job!

Customer Service

The shop kept me up to date weekly so I knew exactly where they were in the process.

Returned Clean

Likely to Recommend

At this point I do not think there’s anything that will change my opinion. Not only will I not recommend bills but I will probably go out of my way to make it clear to people not to go there

Repair Quality

I was told my project would be one week. It was completed in five weeks. But upon inspection the vehicle there were three places where the paint had completely ran and the body line was terrible. Quality of work is just not there. No attention to detail. No customer service. Not willing to make this right with a customer. Very very poor service. It has been seven weeks in my vehicle is still not done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job, loved having the text updates. Would definitely recommend Thank you

Likely to Recommend

Repair Quality

Something that was quoted as 4 days took 4 weeks to fix. I spent over $1,200 in car rentals for 2 of the weeks.

Customer Service

Work wasn't done in a timely manner

Returned Clean

My Experience

Best body shop not only for work done but for updates and service.

Likely to Recommend

Repair Quality

Customer Service

Liliah was amazing

Likely to Recommend

Repair Quality

Paint is good, door seal is not 100%, had to take it back and still not perfect.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

While that these days it’s hard to find great customer service. But at bills I really could not ask for any more! Not only did they do and have done a wonderful job repairing my Lincoln, but I just loved the communication each week to keep me updated on my cars status. I will recommend bills to anyone going forward. I’d like to think the whole crew there from your smiling receptionist to everyone else that works there I think you for doing such a wonderful job on my car.

Likely to Recommend

Repair Quality

They did a fabulous job ! Keep us informed each step of the way too!

Customer Service

Returned Clean

My Experience

Work was excellent and done ahead of schedule!!

My Experience

Great job & customer service. I got up to date information on my vehicle repairs.