Bill's Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a very good job

Customer Service - 5.0/5.0 -

Very good job

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

The vehicle is not yet fully repaired; we had to take it back.

Customer Service - 2.0/5.0 -

Information on original pickup date was false. Parts were not even ordered until after that date. Vehicle was in the shop for 19 working days. Too long.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The quarter panel looks as good as new, and the paint matches perfectly.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very please with the work and how you kept in touch with my car

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

They are very professional and do a good job of explaining the repairs and communicating with you throughout the process. I have already made an appointment to get another of my vehicles worked on by them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are very professional and do good work. The car looks as good as new!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The crew at bills were so helpful and kind..they repaired my car back like it was new..very professional and I would highly recommend them..thank you for everything I’m very happy with the reaults

Likely to Recommend - 5.0/5.0 -

I will tell friends about Bills auto very highly recommend this shop

Repair Quality - 5.0/5.0 -

I would like to say thank you for such amazing service..my car looks like new..

Customer Service - 5.0/5.0 -

Very professional staff they made me feel very comfortable

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

The manager Chris is very rude, disrespectful not to mention a pathological liar. I dropped my car off there July 6th was told 3 weeks it should be done. Those 3 weeks turned into me not getting my car back until September 10th after receiving multiple texts messages saying my car was on track to be done August 6th, you have received all the parts, and July 30th messaged saying we are nearing completion of my car. Obviously wasn’t the case since I got phone call saying “you need approval from my insurnace for more parts” but didn’t even contact my insurnace about it until AUGUST 9th (all documented by the way) But at 8 weeks(August 30th which was the second date I was told my car would be finished) of Bills body having my car it was still tore apart nothing was even done (I have the pictures to prove not to mention a recent employee stating whole time he was there he barely saw anyone working on my car) it took me and my in laws to start complaining for you guys to actually work on my car and complete it. Then when picking the car up Chris was rude to my mother in law and telling her to hurry up and pay and get out after she was telling him she doesn’t feel she should have to pay the full deductible considering this place has already cost me thousands of dollars for a rental car and plane tickets since I’m from out of town. Chris response was “ if you don’t pay you don’t get the keys”. My experience was awful I will never recommend this place to any of my family or friends that live in that town.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

Great customer service and work done was top notch

Repair Quality - 4.5/5.0 -

I still have to take it back in for the sensor and trim to be painted and out on.

Customer Service - 5.0/5.0 -

Excellent staff

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was 100% happy on the job Bill’s Body and paint did my car looks like new! Thank you guys

Likely to Recommend - 5.0/5.0 -

Have had multiple vehicles repairs here.

Repair Quality - 4.0/5.0 -

Good repair. Had to install body clips for inner fender to body and abs lead not installed in inner fender. Bolts holding bumper have broken washers. Had to fish out block heater plug. Would not have had been fun come winter time.

Customer Service - 5.0/5.0 -

Outstanding

Returned Clean

My Experience - 5.0/5.0 -

My car looks like new again. I’m thrilled. Thank you so much.

Likely to Recommend - 5.0/5.0 -

Definitely

Repair Quality - 5.0/5.0 -

My car looks like new again! You’d never know someone hit it. Thank you.

Customer Service - 5.0/5.0 -

The shop stayed in contact the entire time. I appreciated that.

Returned Clean

My Experience - 5.0/5.0 -

Professional top quality work with outstanding employees.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly people and a professional job. Thank you!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very nice thbaks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Everything was fine except the final cost was twice the estimate. They were very careful to keep me informed of each change and the reason for that change. Communication was exemplary! The work ultimately turned out very nice. Would use them again.

Customer Service - 5.0/5.0 -

Customer service was extraordinary!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean