Bill's Collision Center

4.7 (687reviews)
95%
1513 W Broadway Ave,  Moses Lake,  WA  98837

In operation 51 years.

A family-owned and -operated body and paint shop offering quality work, a quick turnaround time, and professional service. here to help with your auto body needs. Free estimates, no appointment needed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (687)

Likely to Recommend

Any chance I get I will recommend Bill’s.

Repair Quality

Open communication and very easy process!

Customer Service

Wonderful customer service!

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Repair Quality

I think you all did a great job! I also appreciate that you guys are looking into the situation with my car and keyfabe.

Customer Service

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Great work done by the team! Very informative and good communication

Customer Service

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No kamm

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Repair Quality

Above and Beyond – A Heartfelt Thank You to Bill’s Auto Body I can’t thank the team at Bill’s Auto Body enough. From the very beginning, they fought hard to make sure my car was fixed the right way—not just the quickest or cheapest way the insurance company preferred. They spent days working behind the scenes, advocating for the proper repairs, and making sure nothing was overlooked. Their paint work was absolutely beautiful—flawless, really. And the subcontractor they brought in to handle the transmission did an incredible job. The car drives smoother than it ever has. Honestly, it feels better now than the day we bought it. To everyone at Bill’s: thank you for your honesty, dedication, and the pride you put into your work. It made all the difference. I’m so grateful for what you’ve done, and I’ll always remember the care you showed—not just to my car, but to me as a person.

Customer Service

Above and Beyond – A Heartfelt Thank You to Bill’s Auto Body I can’t thank the team at Bill’s Auto Body enough. From the very beginning, they fought hard to make sure my car was fixed the right way—not just the quickest or cheapest way the insurance company preferred. They spent days working behind the scenes, advocating for the proper repairs, and making sure nothing was overlooked. Their paint work was absolutely beautiful—flawless, really. And the subcontractor they brought in to handle the transmission did an incredible job. The car drives smoother than it ever has. Honestly, it feels better now than the day we bought it. To everyone at Bill’s: thank you for your honesty, dedication, and the pride you put into your work. It made all the difference. I’m so grateful for what you’ve done, and I’ll always remember the care you showed—not just to my car, but to me as a person.

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My Experience

Done quickly. Great communication. The entire process was smooth and easy.

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We are very happy with our service thank you

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Repair Quality

Easy and professional service from beginning to end.. also with a nice personal touch and care. I'd highly recommend!

Customer Service

Excellent service from the beginning to the end. A nice personal touch and care adds to the experience. I'd highly recommend.

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Customer Service

It would have been nice if somebody at Bill’s would have touched base with me about all the extra work and all the time it was going to take. I would call and get guesses on when the work would be done, but it always took longer. I was originally told my car repair was going to be a week… but it ended up taking over 5 weeks.

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Likely to Recommend

Poor overall treatment due to insurance provider I chose

Repair Quality

Paul is the reason I am giving a 9 rating. The rest would be a 5

Customer Service

Paul and his daughter are the reason for a 10. The rest would be a 2

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My Experience

Great work. Looks like new.

My Experience

I apppreciated the customer service you provided by keeping me up with the progess. It's an A+ in my book. I'll be referring anyone needing you services.

Likely to Recommend

I don’t recommend them

Repair Quality

Was not satisfied they missed things the technician that put the truck back together. Did not put it all back together the right way found hanging wires had to fix it myself not happy with them. They told me they take 2 to 3 weeks. Sit there for six weeks and then they wanted it back to fix the wires and everything not happy with that company

Customer Service

The reception lady that brought me my truck was nice. The people behind the desk in the back left-hand corner. And the front right hand corner are very extremely rude. They don’t talk to you. They ignore you.

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