Bill's Collision Center

4.7 (688reviews)
95%
1513 W Broadway Ave,  Moses Lake,  WA  98837

In operation 51 years.

A family-owned and -operated body and paint shop offering quality work, a quick turnaround time, and professional service. here to help with your auto body needs. Free estimates, no appointment needed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (688)

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My Experience

Friendly service. Fair price.

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I found them to be very professional in every way. Would recommend them!

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Well done in a timely manner. Very cooperative

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Great

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Nice job !

Customer Service

Informative .

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I just picked my car up but it looks good and they were great to work with. Customer service was great.

Customer Service

Customer service was great. They went out of their way to work with my insurance company

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No comment

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Not all parts were installed, but not the repair shops fault

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A little pricey!

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My Experience

Great customer service! This is the first collision I have been in. I had no prior experience so I had to be guided through the process. I felt comfortable all the time.

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Great customer service and a job well done!!

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Always do a good job repairing our cars

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Very good customer service

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the work was done well they just need to provide updates on the repai process

Repair Quality

10 out of 10 paint and repairs were great

Customer Service

7 out of 10 due to communicating the repair status of the car. the initial customer service was great. we asked for an additional quote for some paint repairs, but didn't hear back. We call several times to check what the status of the car to check if parts were going to delay the repair. We understand delays happen but there was no communication about the delay that happened until we called to inquire. We also didn't get the second quote about additional paint work until calling twice about it. Overall the staff was friendly and respectful. I do think a email status or text message status would help their customers how their cars are doing or if the shop is going to delay due to parts or external delays.

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Great customer service, very friendly people

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