Bill's Collision Service

5.0 (781reviews)
100%
13024 US Highway 20,  Middlebury,  IN  46540
See Photos

Bill’s Collision Service is a full-service preventive automotive maintenance, repair service and collision repair center, specializing in Body Work and Paint. We have consistently provided quality work and comprehensive collision services for more than 60 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (781)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding workmanship, with many noting repairs that looked brand new and flawless color matching. The team is widely recognized for professionalism, friendliness, and going above and beyond throughout the repair process. Regular text and phone updates kept customers informed without needing to follow up, making the experience seamless. Many customers highlighted early or on-time completions as a pleasant surprise. A frequently mentioned bonus was receiving vehicles back thoroughly cleaned inside and out. A small number of customers noted delays due to parts availability and occasional communication gaps, though these were largely attributed to external factors. Overall, the shop earns strong loyalty, with many customers returning for years and enthusiastically recommending the business to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... up my vehicle, it looked incredible. Not only was the repair work done beautifully, but the detailing made it feel brand new. That extra level of care did not go unnoticed. Please ..." Read more
"... question we had. The service was within a great time. The repairs are top notch. I will recommend your shop to everyone that will listen. Thank you so very much you made ..." Read more
"... knowledgeable, and competent. I also appreciated that my car was cleaned and detailed when I picked it up—a thoughtful finishing touch!" Read more
"... two days since we picked up our truck. That said, I am very picky and tried to find something wrong with the repairs. I found nothing. The people were personable and helpful. The entire ..." Read more
"... wrecking my cars but I've never had a service company go above and beyond like Bills collision did for me." Read more
"... takes excellent care of my Highlander and me! This repair was so fast, I was pleasantly surprised to get a call the next day that it was ready! I will forever go to Bills for ..." Read more
"Everything looks great, even the inside. Car was done 20 days before I was told it would be done"
"They completed my truck earlier than what was anticipated! And they did a fantastic job!"
"... finish appointment was easy the estimate was fast and my car was repaired in record time Thanks team for a job well done" Read more
"It was done early. Was originally told a week but only took 2 days."
"... reassuring — exactly what I needed in that moment. Communication was clear and consistent throughout the entire process. I never had to wonder about status updates or next ..." Read more
"... Communication throughout the repair was excellent. The text updates kept me informed without requiring me to follow up, and every staff member I interacted with was friendly, ..." Read more
"Unbelievable, I received text messages almost daily with updates"
"Your service was far & above necessary & kindness & communication"
"Everyone was very helpful from beginning to end. I was most impressed with the daily progress updates and it was finished one day sooner than expected. And when I picked it up it was shiny ..." Read more

Likely to Recommend

Repair Quality

Looks good!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Great service, quality work and very pleased with all the communication. Highly recommend.

Customer Service

Great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for doing a great job and getting it done ahead of schedule!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the get-go, the people people at Bill’s have been upstanding and straightforward and very much care about the work that they are doing. And when I had concerns, they addressed them completely & the work they did was exceptional. I would highly recommend Bill’s to anyone for a bodywork or repair work🙂

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Never disappointed with the work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It looked good

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciated how easy Bill’s made the entire repair process after my car sustained tornado damage. Scheduling the initial review was simple, and the team worked seamlessly with State Farm, which took a lot of the hassle out of the process. Communication throughout the repair was excellent. The text updates kept me informed without requiring me to follow up, and every staff member I interacted with was friendly, knowledgeable, and competent. I also appreciated that my car was cleaned and detailed when I picked it up—a thoughtful finishing touch!

Likely to Recommend

Repair Quality

Great work in a timely manner!

Customer Service

Great communication!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job

My Experience

Excellent work at Bills

My Experience

Great job - it was timely and a job well done.

Likely to Recommend

Repair Quality

Bill’s did a great job.

Customer Service

Good communication!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks great after headlight assembly replacement and front end scratch and dent repair! Good communication throughout the process. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It looks just great. You can’t even tell that it wasn’t an accident. Thank you so much.

Likely to Recommend

Repair Quality

My car looks brand new again

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

perfect, other then Bill's didn't know part had arrived until I called

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Nice work...part back ordered caused delay... otherwise would have been rated a 9...

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

The Best

Customer Service

The best

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 781

Auto body shops nearby

view more shops in: Middlebury  |  46540