Bill's Collision Service

5.0 (769reviews)
100%
13024 US Highway 20,  Middlebury,  IN  46540

Bill’s Collision Service is a full-service preventive automotive maintenance, repair service and collision repair center, specializing in Body Work and Paint. We have consistently provided quality work and comprehensive collision services for more than 60 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (769)

My Experience

My Experience

Great work and great customer service!

Likely to Recommend

Repair Quality

Great work. Couldn’t be happier.

Customer Service

Returned Clean

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Repair Quality

Color is off a little

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Always excellent service and quality work for us for many years.

Repair Quality

good quality work and completed in a timely

Customer Service

good quality work and completed in a timely

My Experience

My vehicle looks beautiful!

Likely to Recommend

I have used Bill's before and I know they do great work.

Repair Quality

My car looks beautiful! They even cleaned the interior and vacuumed it out!!

Customer Service

Bill's kept in close communication with me and by text and phone call.

Likely to Recommend

Repair Quality

Bill’s will be the first place I will call. The people that I talk with were very courteous and the service was excellent!! Cost was better than what I expected

Customer Service

Returned Clean

Likely to Recommend

I have and will continue to proclaim your abilities

Repair Quality

You folks do excellent work. I have no issues with the repair it looks like new. Thank you

Customer Service

But I really didn’t interact with anyone

Returned Clean

My Experience

Our repair had multiple steps. In each step, Sam or one of the other office staff kept me up to date and contacted me promptly with any decisions that needed addressed.

Likely to Recommend

Repair Quality

I think that they did a great job at handling the process of the repair of my vehicle. Unfortunately I think the slowdown was with the company building the new bed for the truck. Bill's collision did a great job with communication with me through every step.

Customer Service

As I said I think they did a great job with communication with me and coordination with the other 3 companies that did work on the truck.

My Experience

My Experience

Likely to Recommend

Repair Quality

Fast, friendly, done right

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

You were very easy to work with and my car is good as new. Thank you so much for the care you showed and keeping me up to date through the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

After a stressful accident on a snowy morning, Bill’s Collision Service was exceptional from start to finish. From the first phone call, your team was kind, calm, and reassuring — exactly what I needed in that moment. Communication was clear and consistent throughout the entire process. I never had to wonder about status updates or next steps. That level of professionalism builds trust quickly. When I picked up my vehicle, it looked incredible. Not only was the repair work done beautifully, but the detailing made it feel brand new. That extra level of care did not go unnoticed. Please pass along my appreciation to your entire team. In a situation that could have felt overwhelming, you made it smooth, organized, and genuinely positive. That says a lot about your culture and your standards. Thank you for taking such great care of both me and my car.

Likely to Recommend

Repair Quality

Customer Service

Customer service was kind, responsive, and professional. I felt cared for and valued.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Customer Service

Returned Clean

Likely to Recommend

Always great service from Bill’s Collision. Always recommend this business to other people.

Repair Quality

Great customer service. Car looks brand new again. The job was done, timely, and perfectly.

Customer Service

Very accommodating. Kept my car on the lot until I was able to come back into town to pick it up.

Returned Clean