Black Forest Auto Works Inc
Black Forest Auto Works has an established presence in the market for 40 years and currently operates as a DRP facility for carriers such as GEICO and Liberty Mutual, with an emphasis on quality repairs and structured workflow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looked brand new after all the repairs were made and the staff was very professional and made the process easy
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wish my hitch step was replaced. Given the urgency of getting my car back and delay getting the hitch step, I am ok with it. The overall repair and service was great.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My experience with Black Forest Auto Works was great! You took the time to work and the patience needed to repair my vehicle and I appreciate you all very much. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the work that Black Forest Autobody did. They were professional, polite and courteous. I have been going to them whenever I've needed autobody work done.
Customer Service - 5.0/5.0 -
Professional, polite and courteous.
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend to friends and family.
Repair Quality - 5.0/5.0 -
Excellent quality
Customer Service - 5.0/5.0 -
The work on my car was done professionally and timely. Thank you so much! My car looks like brand new!
My Experience - 5.0/5.0 -
It’s really job well done. I proud of your team!!!!!!!!!!!!!!! You clean my car also, it’s amazing Thank you so much!!!!!😊
My Experience - 5.0/5.0 -
The lady in charge was a great communicator and is extremely knowledgeable on cars.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I did recommend a friend for his Audi truck
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am pleased with the results and am surprised that it was completed so quickly. I recommend this auto body shop for those who needs their cars fixed. Michelle and the others did an amazing job which I highly appreciate it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Black Forest is hands-down the best auto body shop I’ve ever worked with. From the moment I walked in, the team was warm, professional, and completely transparent about what my car needed and how long the repair would take. They handled every detail flawlessly, including communication with my insurance company, which saved me a ton of stress. The quality of their workmanship is truly outstanding — my car looks like it just rolled off the showroom floor. The paint match is perfect, every line is seamless, and they even returned the car cleaned inside and out. It’s rare to find a shop that takes so much pride in their work and genuinely cares about the customer experience. I would recommend Black Forest without hesitation to anyone looking for exceptional auto body repairs, honesty, and first-class customer care. Absolutely a five-star experience from start to finish!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and excellent customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service! Fast, efficient, and transparent. The car looks new. No trace of damage. Michelle was great. Kept me up to date on the progress. Could not be happier. Thanks, guys!
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work, as always. Many thanks for everything including the timely manner!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for a great job! The car looks amazing, I am very appreciative of all of your skills and professionalism. I would recommend Black Forest Auto Works to anyone who's looking for a meticulous job well done.